cloud engineer for enterprise content management

Box is a leader in Intelligent Content Management. Its platform helps organizations collaborate, manage the content lifecycle, secure critical content, and transform business workflows with enterprise AI.

• Implement and support automation for GCP projects and AWS accounts, including lifecycle management, IAM bindings, workload identity, and access patterns;
• Troubleshoot Terraform/IaC deployments, state issues, and provider-specific IAM problems;
• Partner with service owners on initial landing-zone setup and document ownership boundaries after onboarding;
• Apply shared patterns across tenants and adapt solutions for other clouds when needed;
• Collaborate with internal teams on designs spanning multiple cloud providers;
• Improve internal workflows and automation;
• Participate in CSE on-call, write and update runbooks, and follow change management practices;
• Contribute to logging and audit paths and remediate access and compliance findings;
• Participate in code reviews, design discussions, and sprint delivery;
• Document solutions for future engineers and maintain continuity.

• 6+ Years of experience in software engineering, infrastructure engineering, or platform/SRE-style work;
• Experience with Linux, system fundamentals, and hypervisors;
• Hands-on experience with GCP and AWS, with at least one used in depth;
• Real-world experience with Terraform or equivalent IaC;
• Solid understanding of cloud IAM, including service accounts, roles, policies, groups, and federation basics;
• Development skills in Python, Terraform, Bash scripting, and microservice architecture;
• Familiarity with CI/CD and safe production change practices;
• Excellent interpersonal and communication skills with a sense of urgency and enthusiasm;
• Fluent English;
• Nice to have: Kubernetes/GKE or EKS onboarding experience, Jenkins, Prefect or internal workflow platforms, internal platform or paved-path work, FinOps exposure, Azure or additional cloud provider experience.

• Employees are expected to work from their assigned office a minimum of 3 days per week, with a focus on Tuesdays, Wednesdays, and Thursdays;
• Benefits and additional perks are offered.