The SAP MDG Solution Design & Implementation Lead is responsible for the Design and Implementation of innovative, cost efficient and customer-centric solutions in the SAP MDG domain, which align with the new Digital operating model of Omya. The SAP MDG Solution Design & Implementation Lead works collaboratively with internal and external stakeholders to design and implement solutions that meet the business needs and strategic objectives of Omya
KEY ACCOUNTABILITIES:
Applications:
- Lead the design and implementation of SAP MDG solutions aligned with Omya’s Digital Operating Model, best practices, and business objectives.
- Manage the full solution lifecycle, ensuring timely delivery, quality standards, cost efficiency, and customer satisfaction.
- Collaborate with business and IT stakeholders, fostering innovation and driving continuous improvement.
- Identify and mitigate risks, monitor solution performance, and promote lessons learned and optimization opportunities.
Service Management:
- Maintain up-to-date project and service documentation, including technical specifications, training materials, and process documentation.
- Manage service roadmaps, releases, updates, and enhancement requests in alignment with business and IT priorities.
- Coordinate change implementation, service reviews, and stakeholder communications to ensure service excellence.
- Oversee outsourced activities and vendor relationships within the SAP MDG ecosystem.
Business Solutioning:
- Ensure proper administration, support & enhancement of the respective modules within SAP MDG
- Support and facilitate process improvement initiatives and implementation of best practices, acting as an internal consultant.
- Adhere to the Digital Project Portfolio Governance Framework and all reporting tasks there of
- Provide regular reporting of the progress on managed activities during the project as well as post go-live on the tickets, enhancements managed.
Activity and change management:
- Perform business analysis of change requests along with the Business Process Owners to ensure a consistency in approach and architecture.
- Perform developments in collaboration with external implementation partners when required.
- Focus on process re-engineering with an understanding of technical problems and solutions as they relate to the current and future business environment.
- Create process change by integrating new processes with existing ones and communicating these changes to impacted business systems teams.
