head of solutions engineering in humanoid robotics

Humanoid builds commercially scalable and safe humanoid robots. Its HMND-01 humanoid platform is deployed in real industrial environments.

• Lead customer site visits and operational assessments to understand workflows, volumes, layouts, materials, shift patterns, and constraints, and identify repeatable, high-value use cases for humanoid robotics
• Align customer Operations, Engineering, IT, Safety, Procurement, and executive stakeholders on the problem to solve and measurable success criteria
• Build business cases and fleet-sizing models covering utilisation, labour assumptions, total cost of ownership, payback, and sensitivity to performance and deployment ramp-up
• Define solution concepts, workflows, layouts, robot configurations, infrastructure, and interfaces with customer systems such as WMS, MES, ERP, and existing automation
• Work with Product and Engineering to validate feasibility, distinguish demonstrated capabilities from development requirements, and agree capability gaps, owners, validation plans, and timelines
• Translate customer demand into prioritised Product requirements, balancing commercial value, engineering effort, and potential reuse across customers
• Identify safety, cybersecurity, and deployment compliance requirements, coordinate with specialists, and document actions needed for customer approval
• Own the technical content of proposals, solution specifications, statements of work, RFI/RFP responses, and customer technical due diligence, working with Commercial and Legal on commitments
• Provide technical cost and resource estimates for pricing, deployment planning, and commercial risk assessment
• Create and maintain the pre-sales technical library, including capability and performance evidence, use-case descriptions, technical presentations, reference architectures, layouts, integration guides, FAQs, demonstration assets, business-case models, and requirements/SOW templates
• Train Commercial colleagues and relevant partners to qualify use cases, gather site data, and communicate approved technical capabilities consistently
• Use operational modelling and simulation to assess suitability and deployment economics, including Humanoid AnalitIQ where appropriate
• Define the technical scope of demonstrations, proofs of concept, and pilots, including baseline measurements, test conditions, resources, milestones, pass/fail criteria, and acceptance evidence
• Work with Commercial to connect evaluations to a measurable long-term business case and a path to larger fleet or multi-site deployment
• Coordinate technical input to trials with Product, Engineering, and Deployment; evaluate results, resolve gaps, and turn learning into revised requirements and reusable material
• Define the Solutions Engineering operating model, ownership, technical review process, and engagement with regional sales teams, Product, Engineering, and Deployment
• Develop a phased hiring and coverage plan across the UK/EU, US, and MENA, aligned to pipeline value, opportunity complexity, travel demand, and delivery capacity
• Recruit, onboard, coach, and lead regional Solutions Engineers, establishing consistent standards for discovery, solution design, technical documentation, and commercial judgement
• Establish tools, CRM discipline, a knowledge base, and reporting to track requirements, feasibility decisions, proposal progress, technical risks, and team performance

• 8+ Years of proven experience in Solutions Engineering, Solutions Architecture, Pre-Sales Engineering, or a similar customer-facing technical role
• Solid understanding of industrial workflows, automation systems, and integrations with platforms such as WMS, MES, and ERP
• Experience building business cases, ROI models, fleet-sizing estimates, TCO assessments, and deployment cost models
• Ability to work cross-functionally with Commercial, Product, Engineering, Deployment, and customer stakeholders to validate feasibility, manage technical risks, and align delivery commitments
• Direct experience with humanoid robotics, autonomous mobile robots (AMRs), industrial robotics, or AI-driven automation
• Familiarity with operational modelling, simulation tools, and robotics deployment economics
• Experience scaling a Solutions Engineering or technical pre-sales function in a high-growth technology company
• Willingness to travel to customer sites and work closely with teams and customers across the UK/EU, US, and MENA
• Будет плюсом: Experience in robotics, industrial automation, or complex hardware solutions

• Stock options with meaningful upside as the company scales
• 30+ Paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days, including a Christmas–New Year shutdown
• Private healthcare, including virtual and in-person care
• Pension scheme with an 8% total contribution (5% employee, 3% employer) on full earnings
• Free daily breakfast, catered lunch, and snacks in-office
• Opportunity to work with engineers, researchers, and product experts on AI and humanoid robotics
• Direct access to founding leadership, input on product direction, and the ability to drive key initiatives from day one