Forward deployed AI engineer

Flyboard.ai builds and operates custom AI voice agents that automate high-volume, repeatable workflows across commercial and operational processes. Our customers include fast-moving SMEs, corporates, and mid-market leaders across Europe and LatAm. We are execution-obsessed, customer-ROI-driven, and deeply committed to operational excellence. As a Forward Deployed AI Engineer, you will work at the intersection of our customers, Delivery team, and Core Platform engineering team.

• Implement the technical components of customer deployments, from initial technical definition through production launch and stabilization.
• Work directly with technical stakeholders on the customer side to understand their systems, clarify requirements, explain technical trade-offs, and coordinate integrations.
• Write clean, maintainable Python code for customer implementations and reusable platform capabilities.
• Build and maintain integrations using APIs, webhooks, databases, and external business systems.
• Configure and improve AI voice agents, including their workflows, tools, prompts, integrations, and operational behavior.
• Identify recurring requirements across customer deployments and work with the Core Platform team to turn them into scalable product capabilities.
• Test, monitor, troubleshoot, and improve customer deployments to ensure they are stable and reliable in production.
• Act as the technical link between Delivery, Platform Engineering, and customer technical teams, ensuring information and technical decisions flow clearly between them.
• Document integrations, implementation decisions, and reusable technical patterns to improve future deployments.

• Typically 2–5 years of relevant experience, although we care more about demonstrated ownership and technical ability than time in role.
• Strong Python and backend engineering skills.
• Experience building, deploying, and operating production software.
• Experience working with APIs, webhooks, integrations, databases, and cloud infrastructure.
• The ability to understand customer requirements and translate them into clear technical implementations.
• Strong communication skills and the ability to explain technical concepts, limitations, and trade-offs to different audiences.
• A structured and methodical approach to debugging and solving technical problems.
• Comfort working across multiple projects and collaborating with engineering, delivery, and customer teams.
• Professional proficiency in both English and Spanish.
• Practical experience using AI coding tools such as Codex, Cursor, or Claude Code.
• Будет плюсом: Previous experience as a Forward Deployed Engineer, Solutions Engineer, Implementation Engineer, technology consultant, or in another customer-facing engineering role; Experience with voice AI, conversational agents, real-time audio, or telephony systems; Experience integrating LLM, speech-to-text, or text-to-speech providers; Experience designing prompts, tools, workflows, and evaluation processes for AI agents; AWS and CI/CD experience; Working knowledge of JavaScript and a modern frontend framework; Strong product judgment and the ability to distinguish between a customer-specific requirement and a reusable product capability

• A steep learning curve with direct exposure to the founders and the initial team of a startup.
• Real ownership from day one, with impact visible immediately in customer outcomes.
• The opportunity to combine deep technical work with meaningful customer interaction.
• Technical ownership with influence over both customer implementations and the core product.
• Work on technically demanding problems involving production AI, real-time systems, and external integrations.
• A generous budget for AI development and coding tools.
• A dynamic, execution-driven environment with rapid iteration cycles.
• A primarily on-site role in Barcelona, with flexibility to work from home occasionally when needed.
• A permanent, full-time employment contract in Spain.