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Job Category
Customer Success
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
🚀 Shape the future of Enterprise AI at Salesforce.
Salesforce Professional Services delivers strategic engagements that define transformational opportunities and clear plans for change programs. We engage with executive-level customers to agree on business goals and ignite the full value of Salesforce, considering people, process and technology.
As Senior Architect Technical Consulting, you become the highest technical design and thought leader authority in our most strategic customer programs. You will:
- Architect solutions across Data 360, Agentforce / AIForce and Enterprise Security - including the trust and governance guardrails that keep autonomous agents safe
- Partner as a peer at CTO level with the CISOs and CTOs of our largest customers
- Stand at the forefront of the AI transformation
Are you passionate about Customer Success and would you like to work at the forefront of Digital Innovation at one of the most exciting CRM companies?
Through our extended onboarding program (certification, training, knowledge transfer, hands-on experience, close work with other Technical and Program Architects), you will grow with the demands of our most strategic programs and deliver outstanding customer success.
To be successful in the role you:
Role Description
We are seeking a visionary technical leader who bridges deep architecture expertise with high-level enterprise strategy. In this key position, you will drive complex Salesforce transformations, define enterprise-wide architecture frameworks and ensure that cutting-edge data platforms and AI-driven agents operate under the highest IT security and compliance standards. We are a great team of Enterprise Architects and we're looking for reinforcement to grow with us.
Our team works with customers and partners throughout the project cycle: we paint the solution vision, architect the system and guide the implementation, combining deep Salesforce platform knowledge with experience in technical architecture, enterprise integration and business solution implementation.
Note: Security and AI are the core of this role, not a side topic. You embed security into every architecture from day one, get hands-on when it matters and use AI deliberately to make solutions for our largest customers both faster and safer. A deep security focus and a hands-on, AI-first mindset are what will make you successful here.
Language requirement (mandatory): Professional business fluency in German is a hard requirement for this role. The position is customer-facing in Munich / GEO EMEA Central and involves leading technical workshops and stakeholder alignments in German. Fluent English is required in addition for international collaboration within Salesforce.
Your Application
Even if you don't tick every single box, we encourage you to apply. We value diverse backgrounds, perspectives and career paths — and we know that great architects grow in many different ways.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
We warmly invite applications from individuals with a severe disability status (Schwerbehinderung). Salesforce is committed to equality and creating a workplace that reflects society. We set ambitious goals for representation, emphasize accessibility and inclusion, and continuously learn and improve. Learn more about our inclusion initiatives here (https://www.salesforce.com/company/accessibility/workplace-resources/#ally-sf-benefits). In 2019, Salesforce joined The Valuable 500 to champion disability inclusion in business leadership.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
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Спроси Хайрика про вакансию
Сверит с твоим резюме, подскажет вилку и вопросы на собесе.