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описание
The customer is a European online car market serving over 30 million monthly users across 18 countries. The initiative focuses on automating and scaling internal helpdesk operations through Generative AI.
задачи
Design and maintain scalable GenAI solutions using N8N and AWS;
Develop and continuously enhance the client's AI helpdesk bot built on N8N;
Collaborate with cross-functional teams (Support, IT, Engineering) to align automation solutions with business goals;
Implement infrastructure automation, CI/CD pipelines, and observability practices to keep systems reliable and maintainable;
Troubleshoot and resolve issues across integrated systems, ensuring smooth end-to-end automation flows.
требования
3+ Years of experience with LLMs, prompt engineering, AI integration patterns, and MCPs (Model Context Protocol);
Hands-on experience with Generative AI models and tools;
Platform engineering experience with cloud expertise, preferably AWS;
Practical experience with automation tools such as N8N;
Strong troubleshooting skills and a collaborative, team-first mindset;
Hands-on experience with Codex;
Experience automating workflows involving Jira and Slack;
Nice to have: Proficiency in infrastructure as code (CDK), Docker/Kubernetes, and CI/CD systems such as GitHub Actions, experience automating workflows involving Okta and M365.
условия
Competitive salary and compensation package;
Personalized career growth;
Professional development tools (mentorship program, tech talks and trainings, centers of excellence);
Active tech communities with regular knowledge sharing;