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описание
InPost Group provides out-of-home parcel delivery through a network of intelligent lockers across several countries. Its FMCG e-commerce offering includes more than 300,000 products from over 300 sellers, and its mobile application has nearly 1.5 million users in Poland. The UX designer will focus on InPost Pay financial products, including payments, subscriptions, and future financial services.
задачи
Represent users and solve complex problems to improve the user experience across websites, mobile applications, and internal tools
Conduct user research to understand customer needs and identify opportunities
Create user flows, journey maps, wireframes, and prototypes for stakeholder and user feedback
Create high-fidelity visual design mock-ups consistent with UI guidelines and brand standards
Collaborate with developers, product managers, and stakeholders to deliver design solutions successfully and on time
Advocate for inclusive and accessible design practices and educate stakeholders
Participate in design team meetings, provide constructive critique, and support fellow designers
Define and track key metrics, and communicate how design decisions affect users and business outcomes
требования
At least 5 years of experience in digital product design, including user research, information architecture, usability, prototyping, and design processes
Strong, up-to-date UI skills
Experience working with financial services, such as banking or fintech
Proven experience using AI tools in the design workflow, with concrete examples of how they supported the design process
Experience with prototyping tools; the team uses Figma
Ability to work autonomously in a responsive, fluid environment
Experience working in agile and fast-paced environments
Advanced spoken and written English skills
Fluent Polish
Strong stakeholder management skills to drive change
Passion for applying and promoting human-centered design methodologies within cross-functional teams
Будет плюсом: experience and understanding of working with B2B users