ux designer for consumer services

Riverty provides flexible payment services that simplify financial management for brands and help people repay debt, combining empathy, advanced technology, and data-driven insights.

• Gather and analyze information needed to produce and motivate design decisions;
• Conduct research and analyze insights to produce end-to-end flows, wireframes, and prototypes;
• Validate design effectiveness against intended objectives;
• Analyze user feedback and performance metrics to continuously improve user experience;
• Leverage and contribute to the design system with high-fidelity designs and UI components;
• Collaborate with Product, Tech, and management to align design with business initiatives;
• Advocate for customers, promote a strong design culture, and foster a human-centric mindset;
• Optimize user interaction and overall service experience across consumer touchpoints and channels;
• Support a cross-disciplinary consumer team in helping users understand and navigate services across consumer channels and touchpoints.

• Proficient in conducting user research, identifying user needs, and translating them into intuitive design solutions;
• Experienced in leading end-to-end product design processes from concept ideation to final implementation;
• Skilled in creating wireframes, prototypes, and high-fidelity designs using Figma;
• Able to collaborate effectively with product managers, engineers, and stakeholders;
• Strong understanding of interaction design, information architecture, and usability best practices;
• Proficient in usability testing, gathering feedback, and iterating on designs;
• Excellent communication and presentation skills;
• Strategic, analytical, and problem-solving skills;
• Able to translate complex user requirements into design approaches and estimations;
• Nice to have: Experience mentoring junior designers, partnering with multiple designers and stakeholders across complex product ecosystems, financial services or fintech products, product frameworks and development technologies, B2B/B2C/B2B2C products, accessibility standards and guidelines such as WCAG.

• Flexible working conditions available;
• Twice-weekly expectation in the office;
• Occasional travel for team huddles or cross-functional workshops.