product designer for AI customer service agents

Elyos AI builds AI agents for customer service. Its agents answer calls, reply to emails and WhatsApp messages, make bookings, take payments, and operate CRM systems like human employees.

• Own the product design across agent configuration, calls, email, campaigns, scheduling, and related workflows;
• Design how customers work alongside their agents, including monitoring calls, correcting agents, defining capabilities, and building trust;
• Establish and maintain a unified design language covering typography, colour, icons, components, and documentation;
• Connect onboarding, agent creation, on-call setup, and booking review into a cohesive product experience;
• Spend substantial time with customers to understand their workflows and identify product problems;
• Set new design patterns for complex operational software used throughout the day;
• Prototype quickly and collaborate directly with the CEOs, CTO, and engineers to build designed solutions;
• Push design direction and make strong product design decisions.

• Experience designing genuinely complex software;
• Experience with dense screens and real operational workflows;
• Experience designing software used throughout the working day;
• Fast prototyping skills;
• Fluency with AI tools;
• Strong design opinions and willingness to advocate for them.

• Competitive salary and equity;
• AI-focused learning and development;
• Team socials and annual offsites;
• Private healthcare.