Digital Experience /UX Transformation (Lithuanian citizens only)

The UI/UX Workstream Lead is responsible for leading the HCM Platform programme's UI/UX workstream, ensuring the delivered solution provides a coherent, accessible, user-friendly, and trusted experience for all key user groups, including employees, managers, candidates, recruiters, HR Services, and HR teams.

The role acts as the programme's independent authority on user experience and accessibility, providing governance and oversight across all workstreams to prevent fragmented user journeys, inconsistent experiences, or unrealistic stakeholder expectations. The Workstream Lead is accountable for ensuring that accessibility, usability, and experience considerations are embedded throughout design, configuration, testing, change management, communications, and deployment activities.

Key Accountabilities

The Workstream Lead is accountable for:

Success Measures

• Senior programme or transformation leader with strong experience leading UX, EX (Employee Experience), or digital experience initiatives.
• Proven track record from large-scale HR, HCM, ERP, or digital transformation programmes.
• Strong stakeholder management and governance capabilities.
• Deep understanding of accessibility standards and compliance requirements.
• Ability to challenge design decisions and balance business, technology, regulatory, and user needs.
• Experienced in driving adoption, reducing complexity, and improving end-user productivity through user-centred design.

• A consistent and intuitive employee and manager experience is established across HCM Platform.
• Accessibility compliance requirements are fully incorporated, validated, and evidenced.
• Accessibility governance and operational ownership are established and transitioned to business operations.
• Stakeholders share a realistic understanding of HCM Platform capabilities and limitations.
• Major UX, accessibility, and adoption risks are addressed or formally accepted.
• UX inputs are successfully delivered into design, testing, change management, communications, and deployment activities.
• The implemented solution supports both current business requirements and future People Experience ambitions.