RevOps engineer in B2B SaaS

Improvado is an AI-powered marketing data platform built for mid-market and enterprise teams. We help companies automate complex marketing data workflows, unify data at scale, and surface insights through BI and AI. Brands like Genentech, T-Mobile, Activision, and H&R Block rely on us to simplify analytics and improve marketing performance. We’re a fast-growing Series A startup backed by $34M in funding and driven by a team that moves fast, stays curious, and cares about high-quality execution.

• Own Salesforce configuration, release process and user access, plus the integrations around it (Gong, Clay, Lemlist, enrichment, e-signature, lead routing).
• Keep CRM data clean with guardrails that block mistakes.
• Manage licences and vendor renewals.
• Maintain the Salesforce manual and RevOps SOPs, and train new hires.
• Own ARR and bookings logic (new, upsell, downsell, churn, renewals) and keep agreement, opportunity, and invoice consistent.
• Run the closed-deals and billing check with Finance.
• Fix errors at the source and add a control so they don’t repeat.
• Audit invoices, track and chase unpaid ones, and prepare quarterly commission and quota reports.
• Own the quarterly sales analytics pack, the CRO report, the forecast and pipeline coverage (including CS renewal inputs).
• Track funnel conversion, explain why deals move, stall or slip, and keep attribution correct with Marketing.
• Query ClickHouse daily, trace any number to its source, and write specs for model changes.
• Give each metric one documented definition and add data quality checks.
• Build leadership dashboards, retire unused ones, and end every analysis with a recommendation, a number and an owner.
• Use coding agents (Claude Code, Codex) for queries, scripts and Salesforce automation, and always verify their output.
• Automate manual work (invoice and payment checks, CRM hygiene, deal-risk alerts, call analysis) and measure hours saved and errors avoided.
• Be the single RevOps contact for Sales, CS, Marketing, Finance and Product.
• Turn each request into a task with an owner, date and success metric.

• 4-6+ years in RevOps, Sales Ops or GTM systems in B2B SaaS, with hands-on admin of a live Salesforce org.
• Strong SQL and comfort in a modeled warehouse (layers, lineage, one definition per metric).
• Deep knowledge of the B2B SaaS revenue cycle: funnel, pipeline, forecast, ARR, churn, renewals.
• Experience running the money side: contracts, invoicing, collections, kept in sync with the CRM.
• Proof you build with AI agents: something you shipped that others use.
• Fluent English and clear written updates without being asked.
• Будет плюсом: dbt is a plus; Salesforce Administrator or Advanced Administrator certification; ClickHouse or another columnar warehouse, and any BI tool; Salesforce development (Apex, triggers, API); Gong, Clay, Lemlist, or workflow automation tools; Billing, CPQ, or accounting systems; HubSpot to Salesforce migration; Attribution or CS health score data; Martech or analytics company background

• Remote-first environment
• Strong product/market fit: marketing data product for US-based enterprises
• 20 working days of PTO per year
• US holidays and additional days off
• Professional development reimbursement