Product analyst in healthcare

Accurx is where conversations happen with and about patients. For decades, the NHS has struggled with fragmented systems that make simple tasks feel impossible. We’re changing that by building a single, system-wide platform that connects everyone through communication. What started as a way for GPs to text a patient has now evolved into an all-in-one digital toolkit used by 98% of GP practices.

• You will steer product strategy by partnering with Product Managers to define what success looks like and by monitoring the KPIs that prove our impact on the frontline of healthcare.
• You will interrogate user behaviour by performing deep-dive analyses that look past the surface to find the "why," ensuring we’re solving the right problems for the right people.
• You will lead rigorous experiments by helping design and run A/B tests, owning the process from the initial hypothesis through to the final, data-backed recommendation.
• You will build the engine for self-service insights by creating the dashboards and visualisations that ensure your pod has high-quality data at their fingertips to move fast.

• You've worked within a product team environment (not just as a standalone data or BI function), partnering directly with Product Managers, Engineers, and Designers on live product decisions, not just reporting on outcomes after the fact.
• You are a proactive investigator who doesn't need a ticket to start digging; when things are quiet, you’re already looking for the next trend or bottleneck that we’ve missed.
• You have a "get stuck in" mindset - you’re excited by a lean environment where you can build your own processes and take on challenges that push you outside your comfort zone.
• You bring strong Product Thinking with an understanding of user funnels and a hunger to master metrics like activation, retention, and cohort behaviour.
• You are sharpening a strong technical toolkit, with a solid command of SQL and the ambition to use Python.
• You are a delivery-focused collaborator who thrives in agile environments and knows how to communicate technical findings clearly to engineers and designers.
• You’ve used tools like Mixpanel or Amplitude and are ready to become a power user who empowers the whole team through effective data storytelling.

• You’ll join a high-performing team on a mission to solve healthcare productivity, building a platform used by around 300k NHS staff every week, supporting the care of over 50 million NHS patients every year. We set a high bar, move fast, and give people the ownership and support to do the best work of their careers
• £40,000 - £60,000 salary, plus a discretionary recognition bonus for exceptional performance and impact, nominated by managers and awarded by our leadership team
• Equity: £14,500 in equal share options, so you share in the value you help create
• Benefits to suit you: adjust your healthcare cover, your pension or life insurance, whatever stage you’re at in life
• Built for collaboration: We are an office-first culture and ask that you’re in our (dog-friendly) Shoreditch office for a minimum of 3 days a week
• Close to our users: Regular hackathons, plus dedicated time to visit GP practices and other healthcare settings to see first-hand how our products are used
• Time off: You’ll get 28 days of holiday (plus bank holidays) and up to 4 weeks to work from anywhere per year
• Support at home: We offer enhanced parental leave, fertility support and parental loss support
• We have our very own chefs: Free healthy breakfasts, snacks and lunches, plus a weekly sweet treat