Marketing & customer data analyst in retail

Agris Group is a national economic group with more than 1,000 employees, operating in the Retail, Distribution and Production sectors. We are present throughout the country, with leading brands and a dedicated team of employees who contribute to our sustainable growth and our close relationships with customers and partners. We are looking to bring a Marketing & Customer Data Analyst into our Marketing & Communications team to support the analysis and use of data from the Group’s different businesses and brands.

• Analyse the performance of the different businesses and brands, monitoring indicators such as sales, margin, number of transactions/receipts, average ticket, purchase frequency, among others;
• Analyse performance by store, category, campaign and other relevant segments, identifying trends and opportunities for improvement;
• Analyse the customer base and its evolution, particularly in terms of retention, frequency, recency and value, and identify cross-selling opportunities and opportunities to create segments;
• Work with the information available in Microsoft Dynamics, contributing to the creation of customer segments and the definition of target audiences for campaigns;
• Support campaign activation and measure its performance and impact;
• Produce analyses and recommendations to support decision-making and the development of Marketing, CRM and loyalty initiatives;
• Work across the Group’s different brands and business areas.

• We are looking for someone with strong analytical skills, a business-oriented mindset and the ability to turn data into useful information, identify opportunities and present concrete recommendations to the Marketing teams and the business.
• 3 to 5 years of experience in data analysis, Business Intelligence, Customer Analytics, CRM or related roles;
• Strong analytical skills, with the ability to interpret data, identify opportunities and make concrete recommendations to the business and Marketing teams
• Turn analyses into insights, opportunities and concrete recommendations;
• Good command of Excel and Power BI;
• Knowledge of SQL;
• Good communication skills and the ability to work with different teams;
• Proactive, organised and results-oriented.
• Будет плюсом: Experience with CRM and Microsoft Dynamics will be valued; Experience in retail and loyalty programmes will be valued

• It is important to us to care for our people and continuously invest in an attractive, balanced and challenging working model. We are committed to implementing internal policies that give our teams security and stability, and recognise and value each person’s performance. As part of the Agris Family, we offer:
• Health Insurance
• Extra Holidays;
• Annual Bonus
• A day off on your birthday;
• Celebration of Special Occasions
• Exclusive benefits at various partner brands;