Data analyst in CRM

The BDM Data Analyst plays a key role in maintaining the quality, integrity and availability of the firm's client and contact data across SAP CRM, Client Book and Salesforce. The role supports effective client relationship management, business reporting, matter opening, anti-money laundering and conflict checking processes by ensuring that client information, contact data, corporate structures and Linklaters-specific classifications remain accurate, compliant and up to date.

• Processing, validating and maintaining client, company and contact data
• Researching and updating data linked to corporate events and contact changes
• Supporting data quality, governance and privacy compliance
• Working with internal stakeholders across Business Acceptance, Risk and other business teams
• Verifying information using internal and external sources
• Supporting campaign, mailing and event contact accuracy
• Assisting with legacy system decommissioning

• Have at least 1 year of experience managing CRM data within a professional services environment
• Demonstrate strong accuracy and attention to detail
• Are confident working with spreadsheets and structured datasets
• Communicate fluently in spoken and written English
• Can manage high-volume work and follow detailed procedures consistently
• Have strong interpersonal and stakeholder management skills, with the ability to communicate results and required next steps clearly
• Are comfortable managing high-volume, repetitive tasks while maintaining accuracy and consistency

• Contract: 12-month contract of employment
• Hybrid working model: 2 days per week in the Q22 office
• Working hours: 9:00–17:15
• Private medical care
• Free in-house fitness centre
• Life insurance
• Worldwide travel insurance for business and non-business travel
• Benefit Multisport club card or subsidised travel card
• Wide range of training opportunities