data analyst in courier fraud

Glovo is a local delivery platform offering on-demand services from restaurants, grocers, supermarkets, and retail stores. It connects users, businesses, and couriers through technology across more than 1,500 cities in 23 countries.

• Own and define the global courier fraud strategy across all Glovo markets;
• Address courier-related challenges at local, regional, and global levels;
• Develop scalable self-service dashboards and monitoring tools for local teams;
• Perform deep-dive analyses to identify quality gaps and propose actionable solutions;
• Provide leadership with regular updates and reports on courier quality performance, risks, and opportunities;
• Develop analytical models and frameworks to monitor fraud risks, predict potential no-shows, and optimize fleet distribution;
• Collaborate with Operations, Fraud Prevention, Product, and Data teams;
• Design data-informed solutions that improve courier satisfaction and operational excellence.

• Degree in Engineering, Business, Economics, Project Management, Business Analytics, or another data-driven domain;
• 3+ Years of experience providing internal teams with data for decision-making and acting on those insights;
• Strong analytical and coding skills;
• Good SQL and Excel proficiency or extensive coding experience;
• Experience with BI platforms such as Looker, Tableau, or PowerBI;
• Strong strategic vision and business mindset;
• Excellent problem-solving and analytical skills;
• Ability to break down complex problems into solutions;
• Comfortable working in a high-growth, high-performance environment and dealing with ambiguity;
• Exceptional verbal and written communication skills;
• English is a must;
• Proactive, organized, and detail-oriented.

• Equity plan;
• Private health insurance;
• Monthly Glovo credit;
• Discounts on transportation, food, kindergarten expenses, and gym memberships;
• Extra time off;
• Enhanced parental leave;
• Office-based nursery;
• Online therapy and wellbeing benefits;
• Work from home two days a week and work from anywhere for up to three weeks a year.