Customer journey expert in intraday liquidity

Are you ready to shape the future of intraday liquidity management at ING? As a Business Analyst for Cash and Intraday Liquidity Management, you connect Treasury, operations and technology to design new capabilities from concept through implementation. Your work will help automate and centralise operational processes while further strengthening ING’s intraday liquidity management capabilities.

• Shape new intraday liquidity management capabilities with Treasury, Operations and Technology, from the initial business problem through implementation.
• Translate the CLM and intraday liquidity management roadmap into functional designs, business requirements, process flows, business rules, user stories and acceptance criteria.
• Define requirements for real-time liquidity positions and views, monitoring across relevant hierarchy levels, payment flow control, liquidity usage monitoring and intraday liquidity forecasting.
• Analyse payment, settlement and account flows to determine their impact on intraday liquidity positions and how these should be represented in the solution.
• Define the information and business logic needed to calculate and present liquidity positions accurately, working closely with technology teams.
• Lead workshops with Group Treasury Front Offices, Operations, Risk, Finance, architects and Technology, clearly documenting requirements, decisions and open points.
• Connect liquidity experts and engineering teams by making complex Treasury, liquidity, payment and settlement concepts accessible to colleagues without specialist domain knowledge.
• Guide requirements through development, testing and implementation, keeping delivered functionality aligned with the intended business outcome.
• Identify dependencies, functional gaps and design decisions across liquidity management, payments, settlement and related systems

• Bring at least five years of relevant experience in cash and liquidity management, intraday liquidity management, payments or settlement within a bank; or at least two years of relevant banking, payments, Treasury or Business Analysis experience, combined with strong analytical ability and a clear ambition to develop deep Treasury expertise.
• Apply strong Business Analysis and functional design skills to turn complex or initially ambiguous needs into implementable solutions.
• Draw on experience designing or implementing new banking capabilities or applications, preferably in situations where processes and requirements were not yet fully defined.
• Communicate complex Treasury, liquidity, payment and settlement concepts clearly to both specialist and non-specialist stakeholders.
• Analyse problems precisely, use facts to guide decisions and pay close attention to detail.
• Take initiative, assume ownership and constructively challenge assumptions by asking the right questions.
• Build productive relationships with stakeholders across business, operations, risk, finance, architecture and technology.
• Collaborate openly across an international team while remaining resilient and reliable under time pressure.
• Hold an academic degree, preferably in finance, economics, business, technology or a related field.
• Будет плюсом: Bring experience in data analysis, automation or programming as an advantage

• 25-28 vacation days depending on contract
• Pension scheme
• 13th month salary
• 8% Holiday payment
• Hybrid working
• Personal growth and challenging work with endless possibilities
• An informal working environment with innovative colleagues