Business analyst in CTMS

Medidata is powering smarter treatments and healthier people through digital solutions to support clinical trials. Celebrating over 25 years of ground-breaking technological innovation across more than 38,000 trials and 12 million patients, Medidata offers industry-leading expertise, analytics-powered insights, and one of the largest clinical trial data sets in the industry.

• Research market trends, client needs, and industry regulatory standards to inform CTMS feature development.
• Lead stakeholder discovery sessions to capture pain points and translate complex business needs into system requirements.
• Define and document functional/non-functional requirements, user stories with clear acceptance criteria, and process maps.
• Partner with Product Managers, other BAs, and cross-functional teams to integrate CTMS solutions across Medidata's clinical technology suite.
• Collaborate with Architecture, Engineering, QA, and Tech Writing throughout build, configuration, testing, and release cycles.
• Ensure deliverables align with technical specifications, quality standards, and defect-resolution workflows.
• Serve as a CTMS subject matter expert, supporting product launches, upgrades, and post-release enhancements.
• Active participation in Agile ceremonies, providing timely progress updates and risk escalations.
• Document architectural decisions, resolution logs, and maintain team knowledge-sharing to elevate overall capability.

• Bachelor's degree (in a technical, quantitative or business discipline, e.g. business administration, management information systems, computer science, engineering, or related field)
• At least 5 years of Business Analyst or Product Management experience required in the clinical trial arena.
• Experience managing complex processes involving many stakeholders and competing priorities.
• Experience defining functionality and managing a story backlog using the Agile methodology and tools.
• Experience conducting workshops with a range of stakeholders to identify key user needs and pain points and creating technical documentation outlining the collected requirements.

• Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission on the terms of applicable plan documents, and many of Medidata's non-sales positions are eligible for annual bonuses.
• Medidata believes that benefits should connect you to the support you need when it matters most and provides benefits, including medical, dental, family leave, life and disability insurance, a generous pension, and 25+ paid holidays per year.