Business analyst in CMMS systems

Corrigo is seeking a Business Analyst to join our Services team. This candidate, reporting to the Deployment Manager, will be responsible for utilizing their analytical skills throughout various phases of projects, including business requirement & process analysis, development of configuration and execution plan, configuration, testing, and implementation. The candidate will work to solve identified client/system issues, develop test cases and/or test strategies and maintain and create business requirements – for multiple projects. The Business Analyst will help perform an array of tasks required as requested by the Services Group.

• Eliciting, analyzing and documenting requirements for improving, replacing or creating new processes and systems, working with various stakeholders to define and manage the scope and requirements of the business requests.
• Designing end-to-end, scalable business processes including controls and metrics to measure and manage process efficiency and effectiveness.
• Collaborating with and supporting technical staff in enhancing or developing new solutions
• Preparing and executing test strategies, plans and matrices for new systems, processes or enhancements.
• Preparing and executing training of business users regarding new systems, processes or enhancements.
• Provide support to business users and systems management in addressing complex business issues, documenting business cases, assessing risks, presenting recommendations to business users and management, implementing solutions.
• Support/participate in testing to ensure accuracy, completeness and validity of exchanged data
• Monitor projects to ensure client application solutions meet business and functional requirements.
• Collect, analyze, and interpret key consumer information in support of client-specific business objectives and desired outcomes
• Define, implement and maintain best practices for enhancing data quality, consistency, usability, security and availability
• Manage and identify change requests and analyze impact of changes to the project for delivery.
• Prepare and present consumer insights and recommendations to internal and external stakeholders.
• Leverage past learning and category/business knowledge in support of client business decision making.
• Identify & Communicate opportunities for Additional Services, Product Usage, or integrations.
• Other projects and responsibilities may be added at the manager’s discretion.

• Must have experience conducting business needs analysis sessions, workflow assessments, & creating business and functional requirements documents.
• Must have prior experience or knowledge of use case development.
• Proficient in MS Proj Plan, Visio, PPT, MS Word and Excel.
• Must have prior experience in an external customer/client facing environment
• Team-oriented, very responsible, self-motivated, and focused on exceeding client expectations
• Strong strategic analytical skills with an ability to carry through with delivering on implementation of the strategies.
• Ability to communicate effectively to all relevant stakeholders: from new client prospects, existing clients, internal managed staff to the internal Executive team and major shareholders.
• Ability to provide accurate analysis and assessment, while maintaining a sense of urgency to meet the needs of business changes.
• Knowledge of analysis techniques and tools including soliciting and documenting business and system processes.
• Must have proven ability to understand a complex technical environment.
• Experience conducting business assessments & analysis, and interpreting the results into custom multifaceted enterprise solutions
• Ability to adapt to a fast-paced, continually-changing business and work environment while managing multiple priorities
• Knowledge and ability to understand and negotiate complex risk
• Ability to work across departments internally to solve any client issues that arise
• Education: Bachelor’s degree (preferably in Business Administration or Computer Science).
• Experience: 3+ years of relevant software experience
• Будет плюсом: Experience working with Corrigo/Maximo/CMMS systems is a PLUS

• Position includes some domestic travel.
• Work in clean, pleasant, and comfortable office setting