Business analyst in asset management

Indra is a leading global technology and consulting company, and a trusted technological partner for the core business operations of its clients worldwide. It stands at the forefront of key sectors including Transport, Defence, Air Traffic Management and Space, alongside advanced Information Technology services delivered through Minsait, and cutting-edge capabilities in Sovereign AI, Cybersecurity, and Cyberdefence via IndraMind.

• Establish an evidence-based view of current processes, tools, data, reporting, ownership and customer obligations
• Define end-to-end requirements from plan and procure through operate, replace, retire and dispose
• Align stakeholders on the target operating model, governance, service boundaries and accountabilities
• Create a prioritised, traceable requirements catalogue and an investable business case
• Define the tooling, integration, pilot and rollout direction
• Own the BA approach, plan, standards, scope and requirements governance
• Lead workshops across Managed Services, Field Services, Contracts, Finance, Procurement, Security, Service Design and Tooling
• Resolve conflicting needs and escalate material decisions, risks and dependencies
• Provide direction and quality assurance to the supporting BA
• Lead current-state, gap, pain-point, risk and duplication analysis
• Develop the operating model, process architecture, governance, RACI, service catalogue and reporting framework
• Assess tooling and integration options against agreed requirements
• Develop costs, benefits, risks, funding profile, phasing, pilot scope and roadmap

• Extensive experience leading complex BA or enterprise transformation engagements
• Strong requirements engineering, process modelling, facilitation and operating model design skills
• Ability to work across operational, commercial, financial, security, data and technology stakeholders
• Experience shaping business cases and leading other analysts
• Excellent executive communication, negotiation and decision facilitation
• Будет плюсом: ITIL, IT service management or managed services experience; Hardware, Software or IT Asset Management experience; Knowledge of ServiceNow, CMDB, discovery or licence management tooling; Understanding of lifecycle, spares, logistics, audit, compliance and secure disposal; Experience in complex customer and supplier environments

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