business analyst for card payments

Capco Poland is a global technology and management consultancy specializing in driving digital transformation across the financial services industry. It provides expertise in banking and payments, capital markets, and wealth and asset management.

• Collaborate with product managers to define and refine product requirements for credit card and payment solutions;
• Analyze business processes, customer journeys, and transaction data to identify opportunities for innovation and optimization;
• Translate business needs into detailed functional and non-functional requirements, user stories, and acceptance criteria;
• Support the end-to-end lifecycle of credit card products, including onboarding, authorization, clearing, settlement, and dispute management;
• Conduct market and competitor analysis to inform product strategy and positioning;
• Work with cross-functional teams, including engineering, compliance, operations, and finance, to ensure alignment and successful delivery;
• Assist in UAT planning and execution to ensure solutions meet business and regulatory requirements;
• Monitor KPIs and performance metrics post-launch to assess impact and identify areas for improvement.

• 5+ Years of experience as a Business Analyst in the payments industry, with a strong focus on credit card products;
• Solid understanding of card scheme operations, including Visa and Mastercard, issuer/acquirer models, and payment processing flows;
• Experience working in Agile/Scrum environments;
• Strong analytical and problem-solving skills with proficiency in tools such as Excel, SQL, or BI platforms;
• Excellent communication skills and the ability to translate complex concepts into clear, actionable insights;
• Familiarity with regulatory and compliance considerations in payments, including PSD2 and PCI DSS;
• English for daily communication with foreign stakeholders and peers;
• Nice to have: experience with digital wallets, tokenization, or embedded finance, knowledge of APIs and integration with third-party payment providers, background in launching or supporting innovative card-based products or loyalty programs.

• Employment contract and/or Business to Business, whichever is preferred;
• Remote work is available;
• Multiple employee benefits packages, including MyBenefit Cafeteria, private medical care, and life insurance;
• Access to 3,000+ business courses;
• Required IT equipment is provided;
• Paid referral program;
• Participation in charity events such as Szlachetna Paczka;
• Ongoing learning opportunities;
• Daily English communication with foreign stakeholders and peers.