Business analyst for a marketplace

Reckon Digital is looking for an experienced Business Analyst to join a six-month engagement with a United Nations health agency. You will help shape and deliver a Tools and Resources Marketplace, an AI-assisted discovery platform where the epidemic and pandemic intelligence community can find, evaluate, compare and reuse analytical tools, models, code, packages, pipelines and datasets.

• Plan and run engagement with internal stakeholders and the wider analytics community, including workshops, design sessions and, where useful, challenges or hackathons.
• Develop personas and end-to-end user journeys with the UX/UI designer.
• Analyse comparable catalogue and discovery platforms and produce costed build, adopt or extend options with a reasoned recommendation.
• Define how resources are classified, described, listed, sourced and retired, and how they relate to people, communities and initiatives.
• Own the product backlog: write user stories, flows, business rules and acceptance criteria that the design and development team can act on directly.
• Specify acceptance criteria for AI-assisted features, including search relevance, latency, reliability, human-in-the-loop review and confidence thresholds.
• Produce low-fidelity wireframes and use them to test ideas with users.
• Run sprint planning, refinement and review, track risks and dependencies, coordinate user acceptance testing and report progress to the product owner.

• At least 7 years as a Business Analyst, Product Owner or Product Manager delivering software products
• Direct experience with at least one catalogue-style product (a marketplace, registry, repository, package index, model hub, data catalogue or similar), with responsibility for how content was classified, described, listed or found
• Experience running delivery day to day alongside engineers, including owning the backlog and defining sprints
• Experience defining requirements or acceptance criteria for features whose output is produced by AI or machine learning, including how outputs are reviewed and corrected
• Experience designing search and discovery experiences, and content lifecycle and governance models
• Strong facilitation and community engagement skills
• Solid business analysis technique: user stories, personas, journey mapping, process flows, data models and data dictionaries
• Comfort with Git-based workflows, Jira, Azure DevOps or Confluence, and technical concepts such as APIs, database schemas and JSON, XML and CSV formats
• A Bachelor's degree in Business Administration, Computer Science, Information Science, Information Systems, Health Informatics or a related technical discipline
• Expert spoken and written English
• Будет плюсом: A professional qualification such as CBAP, CCBA, PMI-PBA or a recognised Product Owner certification; Experience with open-source ecosystems, package registries, data catalogues, model hubs or scientific software repositories; Experience taking a product from early concept to a first released version with a small team; Experience running community or open-contribution programmes; Work with the UN, other international organisations, academic institutions or public-good digital initiatives; Familiarity with public health, epidemiology or open science

• Duration: 6 months, full-time (100%)
• Start date: The earliest project start date is 1 December 2026, which may change. You must be available from that date.
• Location: Remote, with working hours that overlap significantly with CET. Periodic on-site time at the client's hub in Berlin is possible.
• Contract: Time and materials, engaged through Reckon Digital. The day rate will be discussed at interview.
• Extensions may be considered based on performance and funding.