business analyst Business Applications

JetBrains develops software tools for developers, while its Business Application Development team builds and supports internal and customer-facing systems for licenses, subscriptions, billing, payments, reporting, and other business-critical functions.

• Lead discovery and requirements discussions;
• Organize and improve the intake and analysis process within the team;
• Structure requirements to support effective development;
• Help developers and QA engineers during implementation when new questions arise;
• Investigate unfamiliar areas independently rather than waiting for someone to explain;
• Analyze edge cases, dependencies, risks, and long-term maintainability;
• Help reduce ambiguity around projects;
• Work with stakeholders, developers, QA engineers, sales, customer success, and other product teams to identify problems, constraints, and sustainable solutions;
• Help teams focus on core goals and align on practical solutions;
• Balance business value, implementation effort, technical limitations, and platform strategy.

• Solid experience in business analysis within software development teams;
• Understanding of end-to-end software development;
• Ability to structure complex information and turn messy discussions into clear requirements;
• Ability to focus on core problems and avoid unnecessary complexity;
• Comfort discussing implementation details with engineers and understanding technical constraints;
• Ability to independently investigate unfamiliar functionality and connect information across systems;
• Focus on overall results beyond the direct area of responsibility;
• Proactive, curious, and comfortable working in an environment where not everything is perfectly documented;
• Ability to adapt communication style and analytical approach to different people and contexts;
• Nice to have: SQL, ability to read code well enough to understand what is going on, experience with technically complex systems or system analysis, experience with billing, subscriptions, payments, or other business-critical domains.

• Strong base salary with competitive pay reflecting skills and experience;
• Flexible work location with the option to work from home or from the office;
• Up to 30 days per year working remotely from abroad;
• Extra time off;
• Medical insurance allowance for the employee and family;
• Conferences, courses, and language classes;
• Local language or English classes;
• Hot meal or lunch allowance on workdays;
• Professional mental health services;
• On-site gym or sports club stipend;
• Company-wide celebrations and team gatherings;
• Some benefits may vary depending on location.