Business Analyst

U.S. Bank provides financial and banking services to help customers and businesses make smarter financial decisions and support community growth. Elavon, a wholly owned subsidiary of U.S. Bank, delivers tailored payment solutions and transaction processing services powered by the latest technology to support over 1.5 million customers globally.

• Partner with the Discovery team, AI Team AI Solution Leads, and business lines to clarify business needs, document requirements, and support readiness for AI-enabled solutions;
• Work with the Discovery team during process mapping, intake, and discovery activities by helping capture workflows, pain points, business objectives, missing information, requirements, dependencies, and impacts;
• Support requirements-gathering activities by preparing discussion materials, documenting functional requirements, confirming assumptions, organizing follow-ups, and identifying gaps or inconsistencies before solution design;
• Develop and maintain business analysis artifacts, including requirements documentation, business impact summaries, decision notes, assumptions, dependencies, risks, and readiness materials;
• Prepare and organize business context and requirements information to support effective handoffs from discovery into solution design, governance review, and delivery readiness activities coordinated by the appropriate project management resources;
• Help identify opportunities where AI-enabled capabilities may improve workflow efficiency, reduce manual effort, enhance decision support, or improve user experience;
• Maintain awareness of responsible AI, risk, control, privacy, security, and governance considerations and partner with AI Team governance resources to document relevant business context for appropriate governance review.

• Bachelor’s degree, or equivalent work experience;
• Five to eight years of direct experience in business analysis, business requirements, technology enablement, AI initiatives, systems support, or related functional application experience;
• Nice to have: Ability to analyze business needs, facilitate requirements discussions, support walkthrough sessions, prepare discussion materials, confer with business line stakeholders, document outcomes, and deliver clear verbal and written presentations, Working understanding of Agile, Kanban, testing, intake, and delivery processes, with the ability to participate effectively within those frameworks in a business analysis and enablement capacity, Ability to support test planning activities, review testing plans, help track test issues, and communicate test results and business impacts, Proficient computer navigation skills using a variety of software packages, including AI applications, JIRA, Confluence, ADO, and Microsoft Office applications, Strong organization, analytical, problem-solving, and documentation skills, Effective interpersonal, verbal, written, and presentation communication skills, Effective stakeholder engagement, facilitation, and collaboration skills, Working knowledge of a business line or functional area, with the ability to understand workflows and identify AI enablement opportunities.

• Flexible schedule with availability required 2 days per week during core hours 5pm–9pm Polish time (10am–2pm CST) to collaborate with US-based teams;
• Market-competitive compensation package with clearly defined salary ranges and performance-based incentives;
• Inclusive equitable benefits focused on financial wellbeing, health and wellness, continuous development opportunities, and employee recognition programs.