business analyst

B&M is one of the UK’s leading variety retailers, with a significant store estate and an ambitious approach to growth and transformation. Its operations span a broad retail business, and its transformation work supports how the business operates and serves customers.

• Lead business analysis across large-scale, complex transformation programmes
• Work with senior stakeholders to understand strategic objectives, challenges, and business requirements
• Map current and future-state processes and identify opportunities to simplify, improve, and transform ways of working
• Translate business needs into clear, structured requirements and measurable outcomes
• Facilitate workshops and discovery sessions across multiple functions and stakeholder groups
• Work with programme, technology, and operational teams to ensure solutions deliver intended business benefits

• Significant Business Analyst experience and a strong track record of leading analysis within large-scale transformation programmes
• Experience with complex, cross-functional change involving multiple business areas and stakeholder groups
• Strong process mapping, requirements gathering, analysis, and problem-solving skills
• Confidence working with and influencing senior stakeholders, including challenging existing thinking where appropriate
• Commercial mindset and ability to connect transformation activity to tangible business outcomes
• Будет плюсом: retail experience, particularly in a large, fast-paced, or multi-site environment

• Store discounts, including at Heron
• Access to a colleague portal offering additional discounts for retailers, hospitality, and more