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описание
AXA is a world-leading insurance company that acts for human progress by protecting what matters. AXA Group Operations serves as a catalyst for the organization's digital, data, and AI transformation, driving the evolution of the insurance business model through technology, innovation, and global execution.
задачи
Engage with stakeholders to understand business needs and document detailed requirements;
Analyze existing processes, systems, and workflows to identify inefficiencies and improvement opportunities;
Collaborate with cross-functional teams to design process improvements, system enhancements, and new solutions;
Facilitate communication between business units, IT teams, and external vendors;
Manage stakeholder expectations throughout the project lifecycle;
Support change management activities to ensure smooth adoption of new processes and systems;
Contribute to project planning, scheduling, and tracking;
Support testing activities, including user acceptance testing (UAT) and validation;
Define key performance indicators (KPIs) and monitor project outcomes;
Prepare reports and presentations for stakeholders and leadership;
Stay informed about industry best practices and emerging trends.
требования
Bachelor's degree in Business Administration, Management, Information Systems, or a related field;
Proven experience as a Business Analyst, preferably in transformation or change initiatives;
Strong analytical, problem-solving, and critical thinking skills;
Excellent communication and stakeholder management skills;
Familiarity with process modeling, requirements management tools, and project management methodologies;
Knowledge of change management principles and techniques;
Business acumen and customer-oriented mindset;
Autonomy, curiosity, and innovation capability;
Fluent English (speaking and writing);
Nice to have: Work experience in an international environment, strong interest in AI technologies.