Sales manager

Royal York Property Management is a full-service residential property management company serving property owners across Canada. We help owners protect their investments and simplify the day-to-day through a structured, process-driven management approach. We’re hiring a Sales Manager to lead our remote Sales team.

• Lead and coach a team of remote Sales Representatives to hit weekly and monthly targets
• Drive daily execution: speed-to-lead, demos, follow-up discipline, client sign-ups, onboarding progress, CRM activity, and pipeline movement
• Review call recordings, transcripts, CRM notes, tasks, follow-ups, and performance reports
• Run 1:1s, call coaching, pipeline reviews, and performance scorecards
• Hold team members accountable for missed follow-ups, weak demos, low conversion, poor CRM discipline, and stalled files
• Coach the team on discovery, demos, objection handling, urgency, closing, onboarding, and client communication
• Monitor active files to ensure clients move efficiently from initial inquiry through onboarding and handoff to Property Management
• Handle underperformance properly: early warning metrics → coaching plan → PIP → decision
• Report team performance clearly to leadership
• Support hiring by helping evaluate candidates and identify top performers
• Improve team output using AI tools, reporting, call summaries, QA, and coaching insights

• Proven experience managing a fully remote sales team. You’ve led reps across time zones, held accountability virtually, reviewed CRM activity, coached from call recordings, and driven performance through cadence, coaching, and scorecards.
• 8+ years total sales experience
• 4+ years sales management experience with real examples of improving team performance
• 2+ years managing a fully remote sales team
• Experience managing 8–15+ direct reports or similar scope
• Strong CRM, dashboard, and reporting discipline
• Confident, direct leader who holds standards without creating chaos
• Strong coaching ability based on real calls, real files, real data, and real results
• Strong understanding of inbound sales, demos, consultative selling, onboarding, follow-up management, and pipeline management
• Comfortable using AI tools in day-to-day sales management
• Advanced experience with CRMs and team-wide dashboards/reports
• Ability to work Eastern Time business hours
• Noise-cancelling headset
• Computer with 16GB RAM minimum
• Dual monitor setup + webcam
• 100 Mbps internet speed minimum
• Reliable, quiet remote work environment

• $60,000 CAD annually based on experience + Quarterly Bonuses, with the opportunity to earn up to approximately $84,000+ CAD annually