key account manager

No description

• Develop individual sales volume plans and targets for active customer base growth;
• Schedule and conduct customer visits and calls, including sales and payment negotiations;
• Organize the preparation and conclusion of new customer contracts and renewal of existing contracts;
• Verify the reliability and credibility of potential customer debtors;
• Take customer orders and transfer technical processing to the supply chain management unit;
• Track order execution and settlement;
• Analyze returns and rejections and prevent similar incidents;
• Train customer staff on increasing sales effectiveness of the company’s products;
• Ensure timely and complete repayment and recovery of customer accounting debts;
• Maintain customer sales histories and collect information about customers, their needs, and trade development prospects;
• Monitor competitors and market changes and propose operational responses;
• Assess sales prospects and prepare proposals for product range and price adjustments;
• Implement sales promotions, discount and bonus programs, and other commercial campaigns with management approval;
• Improve professional skills through required and optional company training programs;
• Develop knowledge of local antitrust laws;
• Prepare accurate reports and other required work documents;
• Maintain confidentiality of commercial secrets and company, affiliate, and customer information;
• Comply with labor regulations and internal company rules.

• Bachelor’s degree in Business Administration, Economics, Marketing, or a related field;
• 2–3+ Years of proven sales experience, preferably in B2B sales;
• Proven experience in customer relationship management and business development;
• Strong communication, negotiation, and presentation skills;
• Experience in customer acquisition, contract negotiation, and account management;
• Strong focus on sales targets, revenue growth, and customer retention;
• Good understanding of the local market, customer needs, and competitive environment;
• Ability to work independently, plan customer visits, and manage multiple priorities;
• Strong analytical and problem-solving skills;
• Good knowledge of MS Office, including Excel, Word, and PowerPoint;
• Fluent Azerbaijani and English;
• Nice to have: Russian.

• No conditions specified