Digital sales manager for MICE

Grupo Barceló is a family-owned company founded in 1931 by Simón Barceló in Mallorca, Spain. Our expansion to the world's main destinations, together with our clear growth strategy, has enabled us to become Spain's second-largest chain and one of the world's 30 best in terms of number of rooms. Our commitment to ensuring guest satisfaction and the well-being of our entire team was recognized with the award for «World's Leading Hotel Management Company» at the latest World Travel Awards.

• Act as the point of contact for assigned accounts, represent the chain commercially, and present Barceló Hotel Group products.
• Carry out the actions approved in the action plan for the segment and assigned accounts.
• Achieve the objectives and budgets set by the hotels for the segment.
• Take part in the various promotional activities and sales actions affecting the segment, such as national and international trade fairs and conventions, in accordance with the program established in the Action Plan.
• Maintain ongoing contact with assigned accounts to build loyalty.
• Continuously prospect the market and assess whether to add new accounts to the client portfolio.
• Monitor and analyze information in periodic production reports for assigned accounts and communicate possible deviations to the Segment Director.
• Know the competition and keep up to date with the latest market trends.
• Coordinate visits to hotels for accounts in the segment, accompanying them to appointments and facilitating meetings with clients.
• Coordinate joint actions set out in the action plan with other chain segments and the hotels that may be involved.
• Know the hotels' features and attributes in order to advise clients on destinations and hotels, and give presentations to clients when necessary.
• Ensure compliance with the rules and procedures established for CRM standards and production monitoring.
• Always maintain a professional image, in both appearance and conduct, when dealing with a client or any other company with a professional relationship with Grupo Barceló.
• Respect and promote the philosophy and values of Grupo Barceló.

• Be able to anticipate what each action means for the business and know how to work with information, statistical data, and financial data when making decisions.
• Know how to evaluate results.
• Analytical skills.
• Knowledge of digital platforms and online channels.
• Have a short- and long-term view of the business and know how to adapt strategies to the hotels' current situation, planning and implementing the corresponding actions and measures in each case.
• Know how to communicate effectively with clients and hotels, building lasting professional relationships.
• Maintain a positive attitude in all circumstances.
• Be focused on achieving results and overcoming challenges.

• You will have the opportunity to work in a flexible, collaborative, and responsible working environment, surrounded by the best colleagues.
• At Barceló Hotel Group, we offer geographical mobility and the opportunity to gain knowledge of various products and services throughout your career.
• We have specific career plans available in different areas of the company, which you can join.
• You will have access to the best training programs on the market, tailored to your position within the company. We also offer a wide range of open training activities through our Barceló Campus e-learning platform.
• We invite you to explore Barceló Responsible, our Corporate Responsibility brand. This initiative includes numerous actions related to social, economic, and environmental development in all the places where our company operates.
• Exclusive hotel and travel discounts for you, your family, and friends.
• Access to a health insurance policy with numerous benefits and special terms for the Barceló group.
• Ongoing discounts with various leisure and recreation companies.
• Special offers from companies providing products and services.
• Exclusive agreements with various training schools and businesses.
• Permanent contract.