Business development manager in payment services

This is a 100% new business sales role with primary focus on building strong relationships with decision makers in Retail, Hospitality and F&B segments, in particular merchants with strong international footfall. The goal is to secure new customers to our core suite of products and services (Gateway, Acquiring, DCC).

• Lead the review and segmentation of opportunities in the Retail, Hospitality and F&B Sectors and the building of commercial business cases to support investments.
• Build an annual Sales Development plan.
• Develop and nurture a pipeline of business opportunities.
• Achieve and exceed monthly, quarterly and annual new business sales targets.
• Maximise revenue opportunities and ensure business is profitable.
• Manage the customer relationship until they are handled to an Account Manager.
• React to customer / partners queries in a professional and timely manner.
• Work with supporting departments to resolve to a satisfactory standard.
• Accurately complete sales documentation which supports the sale of services that include quotations, proposals and tenders.
• Lead on the creation and delivery of new business presentations with customers.
• Make sure that the CRM system is kept updated with actions, customer and opportunity information in line with the KPI’s set by the manager.
• Provide information to manager and other internal departments in an accurate and timely manner.
• Work and contribute within the broader sales team, creating and promoting ideas to assist colleagues in the achievement of set objectives.
• Work professionally, effectively and constructively to promote the company.
• The ideal candidate will drive new business acquisition across key growth regions including the UK and Europe

• Must have proven experience in new business B2B sales, preferably within retail, hospitality, F&B merchant acquiring or related service Industry.
• Must have previous sales experience to selling to operations/information technology/finance stakeholders and an understanding of retail, hospitality and F&B technology.
• Proven knowledge of current sales techniques and strong working knowledge of developing a sales pipeline and sales development plan.
• Proven track record in managing and the delivery of new business targets
• Knowledge of the card schemes pricing models and experience of negotiating merchant acquiring agreements within the market.
• Knowledge of card scheme rules as they affect the sale of merchant acquiring services.
• Proven interpersonal and networking skills ideally in a similar sales environment
• Proven communication and team working skills
• Proven organizational, planning and sales preparation skills
• Working knowledge of CRM systems (Salesforce or similar)
• High proficiency in using tools (inc. PowerPoint, Excel, Word, Outlook) and other Corporate IT systems
• Experience in a complex international matrix organization
• Must have proven ability to architect and drive through sales in a fast-growing company.
• Must display evidence of resilience, drive, self-control and personal presentation.
• Must display integrity, reliability and strong interpersonal skills.
• These must be experienced and strong.
• Must be able to work with a dynamic sales team.
• Must have proven time management skills and the ability to deliver to tight deadlines.
• Must enjoy working in a fast growing and changing Company. Flexibility is essential.
• able to coordinate resources and departments, ensuring effective communications, clarity and alignment.
• Будет плюсом: Knowledge of the UAE retail, hospitality and F&B industry or IT solutions within these sectors would be an advantage; Knowledge of Card Acquiring, DCC, payment solutions, EPOS systems, e-commerce related dynamics, would be an advantage

• At Planet, we embrace a hybrid work model, with three days a week in the office.
• Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.