описание
SOFTSWISS supplies iGaming software solutions. Its Game Aggregator is a high-load casino games API platform that connects operator platforms to multiple remote game servers through a single integration.
задачи
- Manage day-to-day communication with casino operator clients and respond to their requests
- Build long-term client relationships by understanding client needs and providing timely support
- Identify opportunities to introduce relevant services, game content, and other solutions to existing clients
- Monitor account and product performance, analyze data, and highlight opportunities for improvement
- Coordinate with Product, Technical Support, and other internal teams to resolve client issues and requirements
- Stay informed about iGaming market trends and competitor activity to provide relevant insights to clients
требования
- At least 2 years of experience in Account Management, Customer Success, or a similar client-facing role
- Strong written and spoken English at B2+ level
- Experience building and maintaining strong client relationships
- Ability to analyze data and turn findings into practical recommendations
- Strong problem-solving skills and ability to handle client issues efficiently
- Confident communication and collaboration with international, cross-functional teams
- Будет плюсом: written and spoken Russian, experience in the iGaming industry or with B2B digital products
условия
- Локация: Грузия, Польша
- Private health insurance
- Sports benefits
- Comprehensive Mental Health Program
- Free online English lessons
- Local language courses
- Paid time off
- Maternity leave support
- Referral program rewards
- Upskilling, internal workshops, and participation in professional conferences and corporate events
навыки
компания
SOFTSWISS — международная технологическая компания и провайдер iGaming software для онлайн-казино и betting-продуктов.
