HR Business Partner UK

Senior HR Business Partner

Reports to: Head of HR

Location: Hybrid (min of 2 days per week on TP site if within reasonable travelling distance), WAH can be considered

Specific objectives and deliverables will be agreed as part of your role and development review process, the points below are a summary of your main duties and responsibilities.

What are we looking for?

Special Certifications

Hours: 37.5 hours per week.

Contract : Temporary (Maternity Cover - 9 Months)

Whilst building & maintaining effective relationships with key stakeholders (internal & external), the Senior HR Business Partner will work proactively with the Heads of HR to develop & deliver the full range of HR initiatives. You will be accountable to the Heads of HR in terms of driving & fulfilling strategic objectives in line with the national HR Strategy. You will work with key partners across a region to ensure that the employee culture is fully aligned to TP DNA. The Senior HR Business Partner will contribute to ensuring consistency in the development & roll out of HR policies & procedures.

What are we looking for?

The Senior HR Business Partner will be commercially minded and will be an intensely passionate and proactive Senior HR Business Partner, a professional with a solid background of being able to operate in a fast paced, truly employee, client & customer centric environment. You will have the ability to operate as a broad generalist, setting the commercial & non-bureaucratic standard, when it comes to practical & pragmatic HR application. You will have the determination tenacity, self-motivation, passion & focus on delivering outstanding results through leading people practices. As a strong Senior HR Business Partner you will be confident to use your strong influencing & negotiating skills to contribute to a successful impact across the business. You will possess excellent interpersonal skills, with the ability to build effective and sustainable relationships, at all levels. The Senior HR Business Partner is responsible for providing best in class expertise and advice, for all matters of employee relations and HR practice across their business area, ensuring the best possible support and guidance can be delivered.

This role is focused on supporting HRBPs, employees, managers and the wider business to achieve the best outcomes, even in challenging situations. They are commercially aware, and can expertly balance their approach between the needs and wellbeing of our employees and the commercial needs of the business. The Senior HR Business Partner will take a pragmatic view on how to best guide the business through difficult situations, and are a face of calm and professionalism in an ever-changing environment.

We are part of a global organisation operating across more than 50 countries, supporting customers in more than 66 languages and dialects on behalf of some of the world's leading brands. Across the UK, we operate from multiple locations and provide a diverse range of customer experience and contact centre solutions. Our success is driven by our people. Their passion, expertise and commitment enable us to deliver outstanding customer experiences while helping our clients achieve their strategic goals.