quality assurance (manual)

Waterstones is a bookseller operating across the UK, Ireland and Europe, with more than 350 shopping locations and an online store that reflects its bookshops’ enthusiasm and knowledge.

• Review requirements and acceptance criteria, identifying gaps and potential risks early
• Create, maintain, and execute test cases for new features, enhancements, and defect fixes
• Perform functional, regression, integration, exploratory, and cross-browser/device testing
• Test key e-commerce journeys, including search, basket, checkout, payments, customer accounts, and order management
• Validate APIs and use database queries to verify data accuracy
• Log and track defects in Jira, providing clear reproduction steps and supporting evidence
• Develop and maintain automated tests and support their integration into CI/CD pipelines
• Support UAT, release readiness assessments, and post-release smoke testing
• Communicate testing progress, blockers, and quality risks
• Contribute to improvements in test coverage, documentation, and QA processes

• Experience testing websites and/or mobile applications
• Strong understanding of testing principles, defect management, and Agile delivery
• Experience writing test cases and managing defects using Jira and a test management tool such as Zephyr
• Familiarity with API testing using Postman or similar tools
• Basic SQL skills for data validation
• Practical experience with, or willingness to develop skills in, automation tools such as Playwright, JUnit 5, and Maven
• Strong analytical skills, attention to detail, and clear communication
• Experience in e-commerce, payment integrations, and order management systems
• Familiarity with Git and CI/CD tools such as Jenkins
• Exposure to accessibility, performance, and native mobile app testing
• Proactive and detail-oriented, with a collaborative approach and ownership
• Будет плюсом: working knowledge of JavaScript, TypeScript, or Java for automation, API testing experience, basic SQL knowledge for data validation and issue investigation, familiarity with Git and CI/CD pipelines such as Jenkins, iOS and Android app testing, accessibility testing and WCAG guidelines, performance testing or third-party integration validation, ISTQB Foundation certification or equivalent testing qualification

• Permanent position
• Hybrid working with 3 days in the office and 2 days at home