qa engineer (manual) for telecom BSS platforms

Netcracker provides telecom software and services, combining telecom industry expertise with cloud-native and AI-powered innovations to help communications service providers and enterprises transform their businesses and create digital experiences.

• Define and execute the QA vision, strategy, and roadmap in line with business and product goals
• Own end-to-end QA delivery across multiple BSS programs and customer engagements
• Lead, mentor, and scale a QA organization covering manual, automation, performance, and test data teams
• Establish quality metrics, KPIs, and reporting frameworks tied to customer outcomes and SLAs
• Ensure end-to-end quality across complex telecom workflows and integrations
• Represent QA in customer engagements, including demos, UAT phases, and escalations
• Partner with customers to define acceptance criteria, success metrics, and quality benchmarks
• Lead QA support for customer onboarding, migrations, and go-live activities
• Partner with Sales and Pre-Sales to define delivery and QA strategies for proposals and RFPs

• 12+ Years of experience in Quality Assurance, including 5+ years in leadership roles
• Strong experience with telecom BSS systems, including billing, CRM, and order management
• Proven experience in customer-facing roles, including handling escalations and UAT cycles
• Experience supporting sales and pre-sales activities, including RFPs, demos, and client discussions
• Deep understanding of QA methodologies, automation frameworks, and DevOps practices
• Experience managing distributed/global QA teams
• Experience working with Tier 1 / Tier 2 telecom operators
• Familiarity with cloud-native architectures and microservices
• Knowledge of telecom standards such as TM Forum frameworks, including eTOM and SID
• University degree in Engineering, IT, or a related field
• Будет плюсом: Exposure to AI-driven testing or advanced test analytics

• Условий в вакансии нет