QA Engineer (manual)

Role: Senior QA Test Engineer

Location: We operate a hybrid schedule, meaning 2-3 days a week in the office based at Thorpe Park, Leeds.

We believe great people deserve great support. That’s why we offer a benefits package designed to look after your health, finances, career and life outside work.

Financial security & rewards

• Competitive contributory pension
• Occupational sick pay
• Long-service awards and refer-a-friend bonuses
• Professional registration fees covered (GPhC, NMC, CIPD and more)
• Cycle to Work and Green Car schemes (subject to eligibility)

Family-friendly

• Enhanced maternity and paternity pay
• Flexible hybrid working to help balance work and home life

Health & wellbeing

• Private healthcare insurance at discounted rates (Aviva)
• Employee Assistance Programme and in-house mental health support
• Access to discounted gym memberships via Blue Light Card and benefits schemes
• Regular health and wellbeing initiatives

Career growth

• Strong commitment to CPD, training and professional development

Time off & flexibility

• 25 days’ annual leave, increasing with service
• Buy and sell holiday scheme
• Owns quality for complex or high-risk product areas, making decisions on approach, coverage, and tooling.
• Writes, maintains, and reviews automation independently and to a high standard.
• Contributes to test coverage across UI, API, and integration layers, applying tests at the appropriate level.
• Leads manual and exploratory testing on complex or high-risk features where automation is not suitable or where capacity requires support.
• Investigates issues across services, environments, and teams when failures occur in unfamiliar or complex ways.
• Shapes acceptance criteria during refinement and identifies risks before development begins.
• Coaches QA Engineers and Associates through technical pairing, code reviews, and constructive feedback.
• Contributes to shared standards, templates, and ways of working, influencing how quality is delivered across engineering.
• Reviews pull requests for testability and quality of coverage, not just the presence of tests.
• Brings informed perspectives on emerging testing approaches and applies them with sound judgement.

Who are we looking for?

• Confident decision making on test coverage, tooling, and approach for complex initiatives.
• Keeps up to date with emerging testing practices and demonstrates a commitment to continuous learning.
• Communicates clearly through defect reporting, test strategies, stakeholder updates, and risk discussions.
• Understands the impact of quality on patients and prioritises user outcomes.
• Experienced in delivering quality across complex web and mobile products.
• Proficient in Playwright, Cypress, or similar automation frameworks, with the ability to design and build automated tests.
• Collaborates effectively with engineers through code reviews and paired testing activities.
• Takes an automation-first approach, applying automation where it provides the greatest value.
• Supports and develops less experienced QA colleagues through coaching and knowledge sharing.
• Demonstrates working knowledge of TypeScript or JavaScript and is comfortable working within the codebase.

What happens next?

Please click apply and if we think you are a good match, we will be in touch to arrange an interview.

Applicants must prove they have the right to live in the UK.

All successful applicants will be required to undergo a DBS check.

Unsolicited agency applications will be treated as a gift.

Contract type: Permanent

Employment type: Full time

Working hours: We work on a core hours principle. Our core hours are 09:30 - 16:00; you can work around these to suit you!

Do you want to work for the nation’s largest online pharmacy ensuring excellence for all our patients? We’re a market leader in the pharmacy world, with 25 years’ experience, helping over 1.8 million patients in England manage their NHS prescriptions from request through to delivery. We are Great Place to Work certified as we consider colleague experience a top priority every day, and as a certified B Corp we also meet high standards of social and environmental responsibility. Our people are fundamental to our success and ensuring we achieve our vision to be a world leading, patient-centric digital healthcare provider. We are committed to continuing to develop a positive, open and honest working environment for all.

The Senior QA Engineer plays a key role in ensuring quality across Pharmacy2U’s technology platforms, working within Agile engineering squads to deliver reliable, high‑impact systems for internal users and customers. With ownership of complex and high‑risk product areas, the role operates with autonomy and influences quality standards beyond a single team. Depending on where impact is greatest, the position may sit within a product squad or operate within a cross‑team enablement function, helping raise the quality bar across multiple squads.

Our tech teams keep us running 24/7 to make sure all our patients get world class service. To support that, this role may include participation in an out-of-hours rota as required by the business. We operate fair scheduling process as well as additional compensation for all on call periods.

• Blue Light Card and employee discount platform
• Exclusive discounts at The Springs, Leeds
• 25% off health & beauty purchases
• 25% off Pharmacy2U Private Online Doctor services

Culture & community

• Regular social events throughout the year