EMEA QA Digital Experience (manual)

As a global specialized company dedicated to ophthalmology, Santen carries out research, development, marketing, and sales of pharmaceuticals, over-the-counter products, and medical devices that benefit patients in over 60 countries. Santen’s long-term vision is to become a social innovator in ophthalmology and address social and economic issues related to eye health by strategically exploring advancing technologies and collaborating with key leaders around the world. Underpinned by its people-centric values, Santen aims to ultimately deliver happiness with vision – a life with the best vision experience for every individual around the world. With scientific knowledge and organizational capabilities nurtured over 130 years, Santen provides products and services to contribute to the well-being of patients, their loved ones and consequently to society.

Santen is in an exciting phase of growth with a market leading portfolio of products in glaucoma and dry eye treatment – areas in which our portfolio serves every stage and type of disease. We are also growing our range in eye infections, allergies, and devices for vision correction and glaucoma surgery.

This is an exciting time for us and we want exceptional people to be a part of it. More than just a part of it – we want your talent to drive our growth and grow with us. Because it’s our people that make our vision a reality; it’s their passion, creativity and expertise that makes a difference to patients’ lives, every day.

If you’re motivated by new opportunities, if you’re ready for new challenges, and if you believe in doing business responsibly and staying true to your values, you may be the perfect candidate for a role at Santen

• Redesigning and optimizing the EMEA QA SharePoint site structure, navigation, and overall user experience
• Conducting user experience assessments, user journey mapping, and usability improvement activities
• Creating engaging digital content, visual communications, infographics, and communication materials
• Supporting Power BI integration and KPI/dashboard visualization initiatives
• Contributing to digital Quality Management System (QMS) solutions and process improvements
• Developing communication materials that promote Quality Culture, Continuous Improvement, and strategic EMEA QA projects
• Exploring and supporting AI-enabled communication and knowledge management solutions
• Collaborating with stakeholders across Quality Assurance, IT, Communications, and Operational Excellence functions

We are looking for candidates who have an interest in digital workplace technologies and possess some of the following skills:

Additional Information

Important Notes:

If you have any questions about the specific details of this position, please contact HR Netherlands HR_Netherlands@santen.com

Start Date: 1 November

Duration: 5 months minimum

Full-Time (onsite or Hybrid – depending on location): 36 to 40 hours per week (depending on local regulation), in accordance with company and university requirements. The number of days per week in the office will depend on local Santen office policy.

Are you passionate about digital communication, user experience, and creating engaging workplace solutions? Join our EMEA Quality Assurance (QA) team as an intern and help shape the future of our digital communication and collaboration platforms.

In this role, you will support the development and enhancement of the EMEA QA digital communication environment, including our SharePoint platform and related digital solutions. You will work on projects aimed at improving user experience, employee engagement, communication effectiveness, and the visibility of key quality initiatives across the EMEA organization.

This is an excellent opportunity for a student who wants to gain hands-on experience in digital communications, UX design, SharePoint development, data visualization, and AI-enabled workplace solutions within an international healthcare environment.