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описание
DeepL is a global AI product and research company that builds secure, intelligent solutions for complex business problems. Its Language AI platform provides human-like translation, improved writing, and real-time voice translation for businesses and individuals worldwide.
задачи
Surface customer success stories from support tickets, sales nominations, deal wins, and win-loss interviews;
Select customer stories for development into full marketing assets;
Produce marquee stories, named case studies, and quantified proof points demonstrating DeepL's AI in real business use;
Recommend customers for press interviews, webinars, keynotes, and the Customer Advisory Board advocacy track;
Agree narratives with customer speakers in advance and maximize the impact of their appearances;
Provide customer references and proof points for Sales and Customer Success deal requests;
Track which customers can speak, their topics, and when they were last asked;
Own the process from customer interview to published asset, including legal and brand engagement;
Maintain current customer permissions.
требования
Proven success in B2B marketing over many years, including customer marketing, content, communications, or advocacy;
Track record of creating stories that engage buyers and influence deals;
Self-starter who removes obstacles independently and does not wait for a brief;
Ability to automate slow processes before escalating them;
AI is already part of your workflow;
Genuine curiosity about customers' business problems and ability to find the narrative within them;
Comfortable working with customers from the first discovery call through launch;
Ability to connect advocacy output with strategic priorities;
Experience building fast production, approval, and permissions processes.
условия
Hybrid work schedule with office attendance twice a week;
Flexible working hours;
Virtual Shares for every employee;
Regular in-person team events;
Monthly full-day Hack Fridays;
30 Days of annual leave excluding public holidays;