Marketing Communications Manager

Customs Support Group (CSG) is Europe’s leading independent customs services provider. Founded in 1964, we operate in 14 European countries with 100+ offices and a team of 1,700+ customs professionals.

We help companies move goods across borders smoothly and compliantly, taking the pressure out of customs.

What we do: We support more than 60,000 clients and process over 20 million declaration lines each year.

From day-to-day customs declarations to compliance, duty optimization and trade advice, we make cross-border trade easier and more predictable.

How we work: We combine local customs expertise with modern digital tools to handle large volumes accurately and at speed.

Our technology helps teams work smarter, reduces manual effort, and improves turnaround times.

Why it matters: Customs regulations are becoming increasingly complex, while geopolitical developments continue to reshape international trade and supply chains. Delays, compliance risks, and unclear regulations can have a significant impact on businesses.

CSG helps clients stay compliant, reduce risk, and keep their supply chains moving.

This is an opportunity for an experienced, hands-on marketer to combine strategic thinking with execution and have a visible impact on the growth of CSG in Poland and the CEE region.

Marketing Strategy & Campaigns

Sales Enablement

Digital & Content Marketing

Communications & Public Relations

Event Management

What to Expect

• Bachelor’s degree or higher in Marketing, Communications, Business Administration, or a related field.
• 5+ years of professional marketing experience, preferably within a B2B environment.
• Fluent Polish and English, both written and spoken.
• Excellent communication and copywriting skills, with the ability to create compelling content in both Polish and English.
• Hands-on experience with digital marketing, lead-generation campaigns, and marketing automation.
• Experience working with HubSpot and/or other CRM and marketing automation platforms.
• Knowledge of Google Analytics, SEO principles, website CMS platforms, and other relevant marketing tools.
• Strong PowerPoint skills and familiarity with design or content creation tools.
• Demonstrated experience in planning and executing events, webinars, exhibitions, or customer-facing activities.
• Strong project management skills with the ability to manage multiple initiatives and priorities simultaneously.
• Excellent stakeholder management skills and the confidence to collaborate with Sales, senior leadership, Group functions, agencies, and other internal and external partners.
• A commercial mindset with a strong understanding of how marketing activities can support lead generation, customer engagement, and business growth.
• A proactive, hands-on approach. You are comfortable moving between developing a strategy and personally executing the activities required to deliver it.
• Strong organizational skills, attention to detail, and the ability to work independently.
• Experience within logistics, supply chain, international trade, customs, or a related B2B sector would be considered a strong advantage.
• Comfortable working in an international and multicultural environment.

At CSG, you will be part of a growing international organization that is transforming how customs services are delivered across Europe.

As Marketing Communications Manager, Poland (CEE), you will be responsible for the strategic support and hands-on execution of marketing and business development activities across Poland and the wider CEE region.

This is an all-round marketing role. You will translate Group marketing strategy and messaging into relevant local campaigns, content, communications, and commercial initiatives that build brand awareness, generate leads, strengthen customer engagement, and support employer branding.

You will work closely with CEE Management, Sales, local operations, and the Group Marketing team, acting as the connection between our international strategy and regional market needs.

The role combines strategy with execution. You will not only develop plans, but also take ownership of delivering them, from creating content and launching campaigns to coordinating events, supporting Sales, working with external agencies, and measuring results.

With dual reporting to the Country Commercial Director and Group Marketing Director, you will have the opportunity to influence both local commercial priorities and wider Group marketing initiatives.