Marketing assistant in hospitality

Hayasa Hospitality Group is looking for an organized, detail-oriented Marketing Assistant to support marketing activities across Hayasa Hotels & Apartments. The role focuses on preparing marketing materials, coordinating with the graphic designer and internal departments, maintaining brand consistency, responding to guest reviews, and supporting marketing reporting.

• Prepare and update hotel and apartment presentations, fact sheets, brochures, promotional materials, and other marketing documents.
• Collect and verify information from relevant departments to keep materials accurate and current.
• Coordinate design requests with the graphic designer: prepare clear briefs, provide content, collect feedback, and follow up on deadlines.
• Maintain an organized archive of photographs, design files, presentations, and approved materials, ensuring teams use the latest versions.
• Coordinate updates to guest-facing materials, including menus, room directories, signage, QR-linked information, and promotional displays.
• Check brand consistency across digital and printed materials.
• Regularly review property information, photographs, amenities, and contact details on websites and online listings; coordinate updates with the responsible teams.
• Support Sales by preparing corporate presentations, promotional packages, event materials, and branded proposal templates.
• Support the rollout of seasonal offers and promotions, ensuring approved information and materials reach relevant departments.
• Help organize photo and video shoots in coordination with the Marketing Specialist and operational teams.
• Coordinate printing and production with suppliers and Purchasing, following internal procedures and checking quality and delivery deadlines.
• Monitor guest reviews across relevant platforms and prepare timely, professional responses in line with the brand’s tone.
• Coordinate with operational teams to clarify guest feedback and escalate complaints requiring follow-up.
• Analyze recurring guest feedback by property, share findings with Operations, and track matters requiring further action.
• Prepare monthly marketing and online reputation reports, highlighting results, recurring issues, and recommended actions.

• Strong organizational skills and attention to detail.
• Good written communication skills in Armenian and English; Russian is an advantage.
• Working knowledge of PowerPoint or Google Slides, Excel or Google Sheets, and Canva.
• Ability to coordinate tasks across departments and with external suppliers.
• Ability to manage several assignments, follow up independently and meet deadlines.
• Будет плюсом: Previous experience in marketing support, hospitality, or a similar role is an advantage

• Annual salary review
• Corporate events
• Free tea, coffee and refreshments
• Free meals
• Reward system
• Trainings
• Paid day-offs