Customer Marketing Manager

Job Title:

Customer Marketing Manager

We're Concentrix. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as «World's Best Workplaces,» “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

Our growth depends on the strength of our client relationships and the stories we tell about the work we deliver.

We are looking for an experienced Customer Marketing Manager who knows how to turn client success into market credibility. This role sits at the intersection of Sales, Account Management, Delivery and Marketing. You will identify the right stories, secure the right approvals and ensure we show up with credible, referenceable proof.

You bring positive, client-friendly energy. You are confident, professional and easy to work with. You know how to build trust quickly and navigate approvals without friction.

This is not an entry-level advocacy role. We need someone who has built case study pipelines, managed references and worked confidently with enterprise clients before.

The mandate is clear: Surface the right wins. Build advocacy. Strengthen credibility in the market.

In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.

Identify and Activate New Logo and Project Wins

Build High-Impact Case Studies and Client Stories

Develop and Manage Customer Advocacy Programmes

Work Cross-Functionally with Commercial Teams

Support Awards and Industry Recognition

Objectives & Measures of Success

We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.

Proven experience in a B2B Customer Marketing, Advocacy or Reference Management role.

Core Competencies & Leadership Capabilities

Power the best version of you!

At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

Concentrix is an equal opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

Location:

UK, Work at Home, GB

Time Type:

Full time