Customer Marketer

Alan integrates insurance, prevention, and care into a single user experience. It partners with over 40,000 companies and serves more than 1 million members.

• Own a defined Customer Marketing workstream independently, from diagnosis through rollout
• Turn customer, market, and field insights into narratives, programmes, and concrete actions
• Work with Sales, Customer Success, Product, Marketing, and local teams to advance initiatives
• Prioritise opportunities based on customer needs, business impact, and available evidence
• Design rollout, adoption, and feedback mechanisms
• Define relevant metrics, measure impact, and iterate based on results
• Connect Customer Marketing work to adoption, commercial effectiveness, or business growth

• Experience owning a meaningful Customer Marketing, commercial, GTM, or customer-facing Marketing scope
• Strong customer and commercial judgment
• Ability to structure ambiguous problems and make clear choices
• Strong communication, narrative, and stakeholder management skills
• Experience turning insights into action, adoption, or measurable business impact
• Ability to work hands-on with limited direction
• Curiosity, adaptability, and willingness to expand your scope over time

• Alan provides a stimulating work environment and perks designed to support employee satisfaction and effectiveness
• The company has an innovative working method and cultural values that guide its approach to work