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описание
Relocation support is available, including flight tickets and two weeks of hotel accommodation.
Soft2Bet is a platform provider delivering casino and sports betting brands. It combines product execution, localization, and local partnerships to support sustainable growth across competitive regions, with a focus on compliance and customer experience.
задачи
Review, evaluate, and grant final approval for multi-brand campaign calendars, ensuring optimal scheduling cadence across target markets
Analyze proposed bonus mechanics, promotional values, and targeting rules to align campaign structures with margin goals, player LTV targets, and commercial priorities
Act as a second-line check for promotional integrity, ensuring approved offers comply with internal bonus policies, term transparency, and regulatory constraints
Identify and resolve campaign overlaps, communication fatigue, and conflicting promotional pushes across overlapping player segments
Provide CRM Leadership with regular high-level overviews, calendar risk assessments, and performance forecasts for upcoming promotional pipelines
Collaborate with technical and product stakeholders to optimize how promotional calendars, automated triggers, and offer mechanics map into the in-house CRM engine
требования
2–3 Years of experience in CRM, bonus management, or retention operations in iGaming, Online Gaming, or high-volume Fintech
Deep operational understanding of player promotional mechanics, bonus balance calculations, wagering requirements, and promotional ROI
Proven oversight, auditing, or supervisory experience, with strong attention to compliance, timing conflicts, and system logic
Strong decision-making skills and the ability to guide, critique, and align campaign plans submitted by CRM Managers
Comfortable working with custom proprietary CRM back-office systems and complex promotional management tools
Professional-level written and verbal English
условия
Relocation package including flight tickets and two weeks of hotel accommodation
Attractive office location and facilities
Birthday presents and a collaborative company culture
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