crm manager in e-commerce

MAILODY GmbH is a growing email marketing agency serving e-commerce companies, including brands known from television and social media. The company has grown from 2 to 20 employees over the past two years.

• Work with online shops in cosmetics, jewelry, supplements, fitness products, fashion, and other e-commerce categories;
• Act as the central interface between clients and the team;
• Build strong client relationships through regular check-in calls and close collaboration;
• Take full responsibility for planning, coordinating, and executing projects;
• Develop marketing strategies with the support of operational teams for copywriting, graphic design, and technical implementation;
• Apply best practices to improve sending volumes and keep clients up to date;
• Develop and implement innovative tests using available technical resources;
• Influence clients’ growth rates and profitability.

• Have 1–3 years of experience in email marketing or CRM;
• Be willing to deepen existing knowledge;
• Approach people openly and communicate positively;
• Interpret data and develop creative marketing strategies;
• Speak fluent German;
• Have solid English skills in speaking and writing;
• Nice to have: Previous knowledge of Klaviyo.

• Fair salary and career growth opportunities toward Team Lead;
• A fully remote role with flexibility and a clear meeting structure;
• After the probationary period, a benefit card topped up with €50 every month;
• Mentoring from the manager, external consultants, and access to a growing company wiki;
• Work with diverse clients, including Everdrop, FITTASTE, Junglück, and Giesswein;
• Regular workations in different locations;
• The vacancy is limited to Germany.