Content designer for public services

We are seeking a Junior Content Designer to join the Chief Medical Advisor Directorate which provides trusted clinical and public health leadership through expert advice, guidance, epidemiological insights and evidence. The group leads and delivers services protecting the population from hazards locally, nationally and globally.

• Create and iterate content for your projects with support
• Ensure content design best practice and principles are applied within your project
• Demonstrate understanding of user needs and help embed them within your project
• Support the development of content strategies based on research and data
• Use collaborative design tools and techniques to explore problems, opportunities and with support create content assets to test and iterate ideas and solutions
• Build relationships and with support work closely with stakeholders, demonstrating the value of user-centred content design within the organisation and beyond
• Work with user researchers and designers to discover and analyse insights to identify common themes, pain points and user needs
• Help review the work of others to ensure it is user focused, accurate, and meets government and NHS style, design standards and accessibility requirements
• Make actionable recommendations based on insights and communicate these to stakeholders clearly and confidently
• Actively contribute to the UKHSA’s community of practice, advocate for content design and support the creation of the right environment and processes to establish the profession within UKHSA

• Some experience of using user-centred content design methods, best practice and appropriate tooling to explore problems and opportunities
• Some experience of writing and editing accessible and usable content using a style guide and design standards, using data and evidence to make strategic content decisions.
• To be able to support the development of content strategies based on research and data
• Some experience of managing stakeholder relationships and influencing others to gain support for user-centred standards, strategies, and ways of working
• Some experience of working in a multidisciplinary team including user researchers, to discover user needs, map and define user journeys and create quality user experiences
• To be able to demonstrate the importance of designing inclusive, equitable, accessible and sustainable public services
• To understand how prototyping can be used and when to use it
• Будет плюсом: Working in an agile environment

• Alongside your salary of £33,422, UK Health Security Agency contributes £9,682 towards you being a member of the Civil Service Defined Benefit Pension scheme.
• Learning and development tailored to your role
• An environment with flexible working options
• A Civil Service pension with an employer contribution of 28.97%