Protein Candy & Pulp & Press | Reports to: Marketing Director | Hybrid, Ontario - remote with one required in-office day per month in London, Ontario.
Play a key role in building brand love for two growing better-for-you CPG brands.
Protein Candy is redefining the $40B candy category with functional, better-for-you products. Since launching in mid-2024, we’ve grown into 4,000+ retail doors, including 7-Eleven, Walmart Canada, and Circle K, with thousands more coming online by the end of the year.
Pulp & Press is a trusted cold-pressed juice brand entering a new chapter. You’ll help strengthen its customer experience, building trust and loyalty through helpful, responsive support.
You’ll own the day-to-day execution of organic social, influencer partnerships, UGC programs, and community engagement for Protein Candy. You’ll also provide frontline customer support across social channels and our customer support platform for both brands.
This means creating and posting content, managing comments/ DMs, answering customer questions, helping resolve order issues, briefing creators, coordinating product seeding, capturing content at events, and keeping our marketing calendar updated.
You’re an organized, creative operator who builds relationships and follows through. You’ll work closely with the Marketing Director, Senior Customer Service Manager, Graphic Designers, and Operations to keep Protein Candy engaging and customers of both brands supported.