Technical Program Manager for Connected Trip

Booking.com brings together products, partners, and people to make it easier for everyone to experience the world. Connected Trip aims to transform separate travel bookings into one connected experience across the entire journey.

• Align the leadership team around a shared Connected Trip and Connected Growth ambition, strategic narrative, measurable goals, and portfolio priorities
• Orchestrate an integrated portfolio across travel verticals and business functions; make dependencies, capacity constraints, and trade-offs visible, and recommend what to accelerate, defer, stop, or redirect
• Anticipate portfolio needs through a rolling view of releases, stage gates, and launches, surfacing readiness gaps, risks, and decisions in time to act
• Co-lead executive governance and translate complex workstream information into decision-ready options, explicit trade-offs, and data-backed recommendations, ensuring consistent follow-through
• Maintain programme-level commercial and financial oversight, partnering with Finance and business leaders to track the business case, investment choices, expected returns, and emerging financial risks or opportunities
• Drive value from priority end-to-end journeys, ensuring shared foundations and cross-functional launch readiness translate into adoption, customer experience, and commercial impact
• Evolve the portfolio as evidence changes, using customer and business performance, stakeholder feedback, and market developments to sharpen priorities and focus the programme on its highest-value outcomes

• 15+ Years of experience leading complex, cross-functional programmes or portfolios in large, matrixed organisations
• Ability to align senior leaders around a shared strategy and turn ambiguity into clear portfolio priorities and measurable outcomes across multiple delivery horizons
• Strong judgement in fast-moving, ambiguous environments, including acting on incomplete information, anticipating risks, and escalating decisively
• Credibility and influence with VP-level leaders and senior stakeholders across product, technology, and business functions; ability to build trust and resolve ambiguity without formal authority
• Executive-level communication skills, including creating concise narratives that connect strategy, progress, and impact to decisions and next steps
• Strong customer and commercial judgement grounded in end-to-end experiences, adoption, retention, partner value, and competitive dynamics
• Financial fluency across business cases, investment choices, budget and P&L implications, expected returns, and value realisation
• Experience designing practical governance, decision forums, and leadership routines that create visibility, accountability, and follow-through

• Annual paid time off and generous paid leave, including 22 weeks of paid parental leave, grandparent leave, bereavement leave, and care leave
• Flexible working arrangements, home-office furniture, and ergonomic support; up to 20 days per year working from abroad in the home country
• On-site meals, coffee, and snacks; multi-faith and breastfeeding rooms at the Amsterdam HQ campus
• Commuting allowance and bike reimbursement scheme
• Discounts and wallet credits for Booking.com products, Booking.com Genius Level 3 upgrade, and friends and family discount vouchers
• Free access to online learning platforms, development and mentorship programmes, a Global Employee Assistance Program, and free Headspace membership
• Reasonable adjustments are available for candidates with disabilities during the interview process
• No relocation assistance is provided
• The interview process includes an initial recruiter call and three interviews via Zoom
• Successful applicants may undergo third-party pre-employment screening, which may include employment history, education, and other information permitted by applicable law