Technical Engagement Specialist

Описания нет

• Act as the main point of contact for technical engagements related to the Systems Engineers team
• Collaborate with stakeholders to define project scope, success measures, timelines, priorities, and deliverables
• Work with the IT Department to help ensure proposed solutions are technically sound, scalable, and aligned with stakeholder goals
• Support the creation of structured schedules, project plans, documentation, and supporting materials
• Monitor project milestones and deliverables, keeping stakeholders informed of progress and emerging issues
• Identify risks, manage issues, and lead escalations relating to delivery delays, technical blockers, and stakeholder concerns
• Use metrics to support reporting on KPIs, project status, value delivery, and continuous process improvements
• Build trusted relationships across technical and business functions while developing a deep understanding of stakeholder environments and requirements
• Support solution adoption, identify optimisation opportunities, and provide actionable feedback to drive continuous improvement

• BSc/MSc in Computer Science, Engineering, or a related field
• At least 3 years’ experience in a relevant hybrid technical role, with proven experience in technical account management or solution delivery
• Experience in requirements gathering, business or system design and analysis, and coordinating IT projects or technical initiatives
• Familiarity with cloud platforms, software integration, and Agile methodologies
• Ability to understand complex technical environments and translate stakeholder needs into actionable plans
• Excellent communication skills for effective collaboration between technical teams and business stakeholders
• Strong analytical, problem-solving, and critical-thinking skills, including the ability to evaluate system performance and identify improvements
• Highly organised, self-motivated, proactive, and efficient, with strong project management capabilities and the ability to multitask and prioritise
• Ability to cope with stress, meet deadlines, and manage competing priorities in a fast-paced environment
• Будет плюсом: Relevant certifications, such as AWS or Microsoft certifications, experience working with technical stakeholders across complex environments or third-party collaborators, experience supporting solution adoption, optimisation, or continuous improvement initiatives, experience contributing to KPI, project-status, or value-delivery reporting, exposure to technical account management, solution delivery, or hybrid technical roles, knowledge of project planning and delivery practices in an IT or systems-engineering environment

• Attractive remuneration package
• Private health insurance
• Corporate pension fund
• Intellectually stimulating work environment
• Continuous personal development and international training opportunities