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Services Product Manager Managed Print Services
Description -
The Services Product Manager is responsible for defining, managing, and evolving the Support Services portfolio within the Managed Services organization. This role owns the strategy, lifecycle, and business performance of support-related offerings, ensuring they deliver compelling customer outcomes, drive profitable growth, and remain competitive in a rapidly evolving services market. The role leads the development of support services across the support continuum with the modularization effort in mind, including reactive support, proactive support, remote monitoring, predictive remediation, service desk capabilities, and advanced operational services. Working across a global ecosystem of sales, delivery, channel, operations, finance, and technology stakeholders, the Product Manager ensures offerings are scalable, easy to consume, and aligned to customer and partner needs.
Define and execute the portfolio strategy and roadmap for support services.
Success Measures
Deep understanding of managed services, support operations, and as-a-service business models.
NA
Impact & Scope
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Спроси Хайрика про вакансию
Сверит с твоим резюме, подскажет вилку и вопросы на собесе.