Project manager & PMO officer in operations

...report to Senior Manager - EMEA PMO, and play a key role in delivering strategic business and technology initiatives across Europe. As a Project Manager & PM Officer (Operations), you will manage complex cross-functional projects from initiation to delivery, working closely with clients, partners, senior stakeholders, and international teams. This is an opportunity for a project professional who enjoys operating at the intersection of business and technology, navigating ambiguity, coordinating diverse stakeholders, and driving successful outcomes in a fast-paced international environment.

• Managing and delivering client-facing and internal projects within agreed scope, timelines, budget, and quality standards.
• Defining project objectives, scope, governance, deliverables, and success criteria in alignment with business goals.
• Creating and maintaining project documentation, including Project Charters, RACI matrices, project plans, risk registers, status reports, and steering materials.
• Leading project kick-offs, workshops, discovery sessions, and stakeholder meetings.
• Supporting business requirements gathering, validation, and solution design activities.
• Coordinating cross-functional teams across multiple countries and business areas.
• Ensuring effective governance, controls, and adherence to bolttech project management standards and frameworks.
• Identifying, managing, and mitigating project risks, dependencies, and issues.
• Managing project scope changes and ensuring stakeholder alignment throughout the project lifecycle.
• Facilitating communication between clients, business stakeholders, technical teams, external partners, and vendors.
• Monitoring project progress, performance metrics, and critical paths, taking corrective actions where necessary.
• Supporting portfolio reporting, project audits, and governance activities.
• Driving retrospective reviews, lessons learned, and continuous improvement initiatives.
• Managing multiple projects simultaneously in a dynamic international environment.

• Bachelor's degree or higher in a relevant field.
• 4-5 years of experience in Project Management, PMO, Project Delivery, or Scrum Master roles.
• Proven experience delivering client-focused projects with regular exposure to customers and senior business stakeholders.
• Experience managing both business and technology workstreams within the same project environment.
• Strong stakeholder management skills, including experience working with senior leadership.
• Ability to balance hands-on problem solving with effective team coordination.
• Excellent project planning, prioritization, risk management, and organizational skills.
• Strong communication and presentation skills with the ability to engage technical and non-technical audiences.
• Fluent English, both written and spoken.
• Comfortable managing multiple priorities, changing requirements, and evolving business needs.
• Able to adjust your leadership style depending on the situation and stakeholder group.
• Focused on delivering measurable business outcomes and driving projects forward.
• Takes ownership, solves problems proactively, and removes obstacles to delivery.
• Understands customer and partner needs and incorporates them into project planning and decision-making.
• Balances commercial objectives with customer value.
• Builds trust quickly and works effectively across cultures, functions, and geographies.
• Creates strong partnerships with business and technical stakeholders.
• Communicates clearly, concisely, and confidently.
• Provides timely updates and ensures stakeholders remain informed and aligned throughout the project lifecycle.
• Будет плюсом: Experience in insurance, insurtech, banking, telecommunications, mobility, digital commerce, or related industries; Experience working in Agile environments and cross-functional delivery teams; Technical background or the ability to understand and translate technical concepts into business language; Formal Project Management certification (PMP, PRINCE2, AgilePM, Scrum, or equivalent); Additional European languages such as German, French, Spanish, Italian, or Polish; Experience working in fast-paced, international organizations undergoing growth and transformation

• Drive international impact by leading high-visibility projects across EMEA and collaborating with teams, clients, and partners throughout Europe.
• Own projects from strategy to delivery in an environment where your expertise, leadership, and ideas have a direct influence on business outcomes.
• Shape the future of insurtech by joining one of the fastest-growing international companies transforming how insurance is distributed and experienced through technology.
• Exposure to both business and technology initiatives across multiple markets and product lines.
• Direct onboarding and mentoring from the hiring manager.
• Flexible working arrangements.
• Opportunity to work with senior stakeholders and gain visibility across the organization.
• International and collaborative culture built on trust, ownership, and continuous learning.
• Additional paid time off, including 10 days of care leave and a day off for your birthday.
• A dynamic environment where you can grow your project management career on a European scale.