project manager in lifecycle safety

IQVIA is a global provider of clinical research services, commercial insights, and healthcare intelligence for the life sciences and healthcare industries. It creates connections that support the development and commercialization of medical treatments and improve patient outcomes and population health worldwide.

• Manage customer interfaces, communications, and deliverables for assigned projects and programs;
• Represent Lifecycle Safety and serve as the primary point of contact for internal and external customers;
• Plan projects, including timelines and deliverables, and manage scope, quality, and finances;
• Act as an account owner for programs or customer portfolios and report program-level metrics;
• Craft and defend proposed solutions for new standalone Safety business opportunities;
• Formulate operational budget assumptions and steer budget creation;
• Customize required text and data and make decisions throughout solution development and delivery;
• Act autonomously as the Safety Subject Matter Expert and point of contact for Governance, Executives, and Integrated Partners;
• Provide leadership and accountability for customer-facing materials, presentations, meetings, and operational support;
• Lead customer service activities from scoping and proposal generation through bid defense, transition, and service delivery;
• Manage project and program finances, including revenue recognition, invoicing, budget reviews, financial analysis, and change orders;
• Monitor revenue, direct costs, time-sheet costs, and contribution margin;
• Develop specialist expertise and contribute as a Subject Matter Expert to departmental, regional, or global initiatives;
• Work with sales and proposals on tailored responses to opportunities and drive business growth through customer relations and service delivery;
• Participate in stakeholder meetings, provide project status updates, and define processes and project strategies;
• Start new projects using standard operating procedures and best practices;
• Identify project risks during initiation and implement mitigation measures;
• Lead Lifecycle Safety virtual project teams and internal team meetings;
• Participate in sales activities, sales presentations, bid defenses, and proposal development;
• Incorporate strategic options into project and program scope and processes;
• Support customer relationships, extended business relationships, and contract renewals;
• Analyze customer needs and develop innovative cross-functional solutions within Lifecycle Safety service lines;
• Participate in client and internal audits and inspections;
• Liaise with Quality Assurance on Corrective Action Plans;
• Collaborate with Lifecycle Safety Management to address and resolve customer needs and issues;
• Perform other assigned duties.

• Bachelor's Degree in Health Science or another directly related field;
• 3 To 5 years of clinical research experience in a Contract Research Organization or Pharmaceutical company;
• At least 3 years of Lifecycle Safety experience, including Pharmacovigilance, CEVA, Medical Information, Safety Publishing, or Risk Management;
• 2 Years of Project Management experience;
• Strong knowledge of applicable global, regional, and local clinical research regulatory requirements;
• Knowledge of Good Clinical Practice, International Conference on Harmonization guidelines, and IQVIA Standard Operating Procedures;
• Working knowledge of Lifecycle Safety service lines and willingness to expand knowledge across them;
• Effective team management, leadership, and conflict management skills;
• Strong project management, planning, and organizational skills;
• Effective verbal and written communication skills, including networking and leading teleconferences;
• Effective collaboration, organization, and delegation skills;
• Ability to manage multiple projects and competing priorities;
• Ability to manage ambiguity;
• Business focus, marketing, and sales skills;
• Strong presentation, report writing, and customer focus skills;
• Ability to achieve results through communication, facilitation, and negotiation in a matrix service delivery environment with shared accountabilities;
• Effective judgment, negotiation, decision-making, and problem-solving skills;
• Creative, innovative, proactive, and able to take initiative;
• Business acumen and financial analysis skills, including tactical planning and budgeting;
• Ability to establish and maintain effective working relationships with coworkers, managers, customers, and clients.

• No conditions specified