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описание
QODEQ is an AI platform that automates customer support and operations for iGaming companies. It provides chat, voice, QA, and payment automation for scalable, production-grade solutions, helping global iGaming brands reduce operational costs and improve service performance.
задачи
Oversee end-to-end delivery of AI automation projects;
Plan, scope, schedule, and track progress across multiple initiatives;
Coordinate engineering, product, operations, and customer success teams;
Manage project risks and dependencies;
Ensure deliverables meet quality, timeline, and budget expectations;
Facilitate meetings and maintain project documentation;
Align stakeholders on priorities;
Support clients during implementation and rollout;
Continuously improve processes;
Contribute to best practices in project governance;
Help ensure reliable, scalable solutions for iGaming customers.
требования
Project management skills for planning, coordination, and delivery oversight of complex, multi-stakeholder initiatives;
Expeditor and expediting experience to drive tasks forward, remove blockers, and ensure timely milestone completion;
Inspection skills to review work outputs, validate requirements, and support quality assurance;
Logistics management capabilities for schedules, resource allocation, and operational dependencies;
Experience managing technology or software implementation projects;
Strong analytical, problem-solving, and risk management abilities;
Attention to detail and structured documentation practices;
Excellent communication and stakeholder management skills;
Bachelor’s degree in Business, Engineering, Computer Science, or a related field, or equivalent practical experience;
Nice to have: experience in AI, SaaS, or iGaming environments.